Information Technology

Employer: Westgate Resorts Expires: 11/27/2025 IT Product Management InternCompany DescriptionWestgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!Westgate Resorts is a leader in the hospitality industry, providing exceptional vacation experiences across a diverse portfolio of resorts. With a focus on innovation, customer satisfaction, and operational excellence, our IT team plays a crucial role in shaping the digital future of hospitality.Pay rate:  $15.50/hourDuration:  12 weeksJob DescriptionWe are seeking a motivated IT Product Management Intern to join our dynamic Product & Technology team. This internship provides hands-on experience working with cross-functional teams to support the design, development, and delivery of digital products that enhance the guest experience and drive business value.As a IT Product Management Intern, you will: Assist product managers in defining product requirementsParticipate in agile ceremonies including sprint planning, stand-ups, and retrospectivesConduct competitive analysis and user research to support feature developmentCollaborate with UX/UI designers, developers, QA analysts, and business stakeholdersSupport testing and QA efforts to validate new features and functionalitySupport day-to-day tasksQualificationsCurrently pursuing a Bachelor's or Master’s degree in Information Systems, Computer Science, Business, or a related fieldStrong interest in product management, technology, and customer-focused designExcellent written and verbal communication skillsAnalytical mindset with strong attention to detailAbility to work in a collaborative, fast-paced environmentExperience with Agile/Scrum methodologies is a plusFamiliarity with tools like JIRA, Confluence, Figma, or Tableau is a bonusWhat You’ll GainReal-world experience in digital product management within a large hospitality organizationExposure to Agile frameworks and product lifecycle managementMentorship from experienced product and IT professionalsOpportunity to contribute to high-impact projects that reach thousands of guestsAdditional InformationWhy Westgate?Get access to your pay as you need it with our Daily Pay benefitWellness ProgramsFun, family cultureExclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)Advancement & development opportunitiesCommunity Involvement ProgramsWestgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

Employer: KPMG LLP Expires: 09/02/2025 KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to one role for which they are qualified, that is of the greatest interest. Build a dynamic career working alongside some of the world’s leading clients. KPMG serves a range of industries and government organizations by improving efficiency, transparency, and accountability. That means more opportunities for you to build the skills you need to have the career you want. Click the link on the KPMG Career Site to explore a complete list of the roles open to you.*You MUST apply through our website for your application to be reviewed. Once you’ve reached the career search page, utilize the filter feature to search by location and/or keywords to find the job that you are most interested in. Next, focus on creating ONE thoughtful, thorough application for your top preference. Be sure to have your resume and current transcript ready, as these will be required when you apply. Before applying to a job, carefully review the job’s qualifications to ensure you meet all eligibility criteria related to major, graduation date, and other requirements listed for the position. For your application to be reviewed, you must apply through the KPMG Career Site.For more tips, review the early career section of our website. You can also watch a brief video overview to learn more about KPMG’s campus recruitment process under How We Hire.We’re thrilled you’re interested in KPMG!KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.KPMG complies with all local/state regulations regarding displaying salary ranges.If required, the salary range(s) are displayed on the career search page by posting and are specifically for those potential hires who will work in the location(s) listed, if selected for the role. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work” (https://www.kpmguscareers.com/why-kpmg/#benefits).

Employer: City of Virginia Beach Expires: 05/28/2025 Technology Services InternThe Convention and Visitors Bureau is seeking a detail-oriented and motivated Technology Services Intern to assist our technology department with day-to-day operational tasks and internal support. This role is ideal for someone looking to gain hands-on experience in IT operations, documentation, and user support in a professional environment.Expected Dates: May 29th 2025 - August 22 2025Expected Schedule: Monday-Friday, 20-30 hours/week, flexible for the ideal candidate. Required Attachments: A brief statement (1-2 paragraphs) describing interest in internship and what is hoped to gain from it. Resume, if available (can include school activities, volunteer work, or personal tech projects). Teacher, advisor, or mentor reference (optional). Required Education: Currently pursuing a degree in Information Technology, Computer Science, or a related field.Duties:Assist in maintaining and updating the organization’s technology asset inventory, including tagging, tracking, and documentation of hardware and software assets.Support the development, revision, and organization of standard operating procedures (SOPs) and workflow documentation.Conduct data cleanup and organization projects across various systems (e.g., shared drives, databases, or internal documentation platforms).Monitor the shared IT mailbox to help triage incoming user requests and provide initial responses or route tickets to appropriate team members.Provide basic user support and troubleshooting assistance under the guidance of senior IT staff.Assist with onboarding/offboarding processes, such as preparing devices and accounts for new or departing users.Perform routine checks, reporting, and monitoring of systems or logs as assigned.Other duties as assigned in support of the department’s IT operational goals. Preferred Qualifications:Strong organizational skills and attention to detail.Familiarity with Microsoft 365 (Outlook, Excel, SharePoint, Teams), Google Workspace, or equivalent productivity tools.Interest in IT operations, systems administration, or technical support.Excellent communication skills and a customer-service-oriented mindset.Ability to handle confidential information with discretion. Application Deadline: Open Until Filled, the first review of applications will be Thursday May 29th 2025.  The City of Virginia Beach is an Equal Opportunity Employer. 

Employer: Podium Expires: 10/08/2025 The Integration Support Specialist is a critical player in a program that is key to our long-term success. We need someone who can troubleshoot and fix problems with direct connections between Podium and a client's customer management or order management system. What you'll be doing: You will support our clients and internal teams. The integrations you resolve are key components in the overall success plan for the clients they manage.Troubleshoot & resolve challenging integration issues, ensuring customers can easily see value with Podium.You will serve as an integrations expert across Podium and share customer needs for workflows to continually improve the integrations we offer.You will maintain high-quality troubleshooting documentation of the integrations that we support.You will be an expert in Podium’s public APIs and SFTP experience.Maintain a high level of communication with our clients and internal teams keeping them informed during the resolution process.Reading and interpreting technical documentation for various API’s, both internal and external.What you should have: 1 year prior experience setting up software or following technical operating proceduresExperience using API’s and SFTP’s with proficiency in authentication methodsExperience with various tools such as Datadog, Kibana, Zapier, Tray.io, and JiraExperience using Postman to interact with API’s as well as experience executing command line scripts to initiate on-premise integrations.Demonstrated over-achievement managing a large work queueBase understanding of SQL and being able to write queries for debugging purposesExperience working directly with clients, comfortable explaining complex technical processes in a concise way to contacts in varying roles and technical aptitude at an organizationYou will also need to be the type of person who:Constantly invents new and better ways to get things done.Is accountable to others. Your projects will be part of a larger client engagement.Earns the trust of your colleagues by always keeping your commitments.Keep your key stakeholders informed on the progress being made while fixing integrations.Focuses on results. What you do has a clear purpose and you are not satisfied until you achieve your planned outcomes.BenefitsCompensation: $60,000/yearlyOpen and transparent cultureLife insurance, long and short-term disability coveragePaid maternity and paternity leaveFertility BenefitsGenerous vacation time, plus three 4-day summer holiday weekendsExcellent medical, dental, and vision benefits401k Plan with competitive company matchingBi-annual swag drops with cool Podium gear and apparelA stellar HQ (Utah) gym with local professional coaches and classes offeredOnsite HQ (Utah) child care center, subsidized for employeesAdditional benefits for fully remote employeesPodium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status

Employer: Podium Expires: 10/08/2025 The Enterprise Product Support Specialist role is a specialty position within Podium’s Technical Support Team. We are seeking experienced, forward-thinking candidates who will quickly become product experts, effectively helping our customers with a mix of world-class troubleshooting and instruction related to the business operations and success of Podium’s strategic accounts. Fusing technical aptitude with customer empathy to enhance the customer experience. While direct customer assistance related to the general business operations and success of utilizing Podium will be your core focus, a key component of success in this role is active collaboration between our Enterprise Customer Success and Support teams. This role will serve as the glue between these teams, working to triage active issues and identify trends to help our enterprise customers improve their business operations and see more value in Podium’s tools. In connection with Podium training and guidelines, you will exercise your own independent judgment and discretion as you perform the following duties:What You Will DoServe as the primary point of contact to answer questions, troubleshoot, and resolve issues related to the business operations of our largest customers through phone, email, chat, and other channels, exercising discretion in prioritizing and addressing customer needs.Use exemplary soft skills, best practices, and creativity to delight our customers in every interaction.Leverage contact and account-level context to provide bespoke experiences for Podium users, making judgment calls on personalized service strategies related to the business operations of our customers.Draft and adhere to technical documentation for Enterprise accounts to ensure continuity and facilitate prompt resolution while also deviating from the standard processes when favorable for the success of the customer.Develop relationships of trust with the management and operations teams of our largest customer accounts.Proactively surface customer risks and opportunities related to their business operations, ensuring alignment with the goals of enhancing overall customer satisfaction and maximizing net retention, through frequent collaboration with Enterprise Customer Success Managers.Provide critical customer feedback with your team to inform product decisions.Develop thorough expertise in each of Podium’s products to provide the highest possible level of service to all customers, using your independent judgment to determine the best Podium products and solutions for our largest clients.Frequently engage in ad hoc project work on behalf of our customers or department.Develop smart, innovative solutions to continually drive efficiency while enhancing the customer experience, independently using your own good judgment to create and implement these solutions.Contribute to Podium culture and progress, ensuring this team and our services are strategic advantages in a competitive marketplace.What You Should HaveExperience in Customer-Facing Roles: 2-3 years of experience, ideally within a SaaS business, demonstrating a customer-first attitude and strong sense of empathy.Technical Proficiency: Basic understanding of SQL for running ad-hoc queries and strong experience with Public APIs or previous SaaS integration. Basic understanding of various logging tools such as Kibana, Datadog, or Elastic Search. Understanding of HTML, CSS, and some JavaScript to debug and troubleshoot web-based errors.Effective Communication Skills: Ability to clearly communicate and teach complex concepts to users with varying levels of software experience.Problem-Solving and Influence: Demonstrated experience in influencing customers to find resolution or value, and improving processes to make them more efficient.Founder Mentality: Ability to thrive in an open, team-based environment with a proactive, entrepreneurial mindset.Documentation Skills: Ability to write and follow technical documentation, ensuring continuity and expeditious resolution for Enterprise accountsAI Expertise: Comfortable working with large language models (LLMs), crafting effective prompts, analyzing AI-driven outputs, and troubleshooting AI-related issues to optimize performance.How You Will Stand OutEducational Background: Bachelor’s Degree in Business, IT, Psychology, Communication, or applicable work experience.Product or Technical Support Experience: Proven experience in product or technical support, particularly in resolving critical problems for a range of customers, from small business owners to corporate executives.Analytical and Data-Oriented Approach: Strong analytical skills and a data-oriented approach to problem-solving.Web Technologies Proficiency: Experience with basic web technologies such as HTML or CSS.Advanced Troubleshooting Skills: Proven ability to handle complex technical issues swiftly and effectively.Strategic Thinking and Innovation: Ability to identify trends, provide critical customer feedback to inform product decisions, and develop innovative solutions to drive efficiency and enhance the customer experience using your own judgment.Benefits:Compensation: $60,000/year salaryAn open and transparent cultureAwesome opportunities for career growthCompetitive PTO accrualGreat medical, dental, vision benefitsA stellar onsite gym with local professional coaches, morning and night classes offeredLife insurance, long and short-term disability coveragePaid maternity and paternity leaveBi-Weekly free lunch Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.  

Employer: Podium Expires: 10/08/2025 Podium is seeking a highly skilled individual to join our Backline Support team as a Sr. Technical Support Engineer. This role is crucial as it involves significant collaboration with the Product and Engineering teams to expedite issue resolution and enhance our AI agent, Jerry. You will be actively involved in prompt engineering changes, customizing AI responses, and modifying playbooks using AI development tools like LangSmith. This position will focus heavily on light coding and technical adjustments to meet specific customer needsWhat you will be doing:Troubleshoot and resolve complex AI-related issues, ensuring optimal utilization of Jerry's capabilities.Act as a senior point of escalation for validating AI product-related issues in support.Develop and refine feedback loops in collaboration with the Product team to continuously enhance AI functionalities.Create and maintain comprehensive internal documentation and training for support teams, emphasizing best practices and detailed product insights.Collaborate with Customer Success, Onboarding, and Integration teams to tailor the AI agent for individual client specifications.Code and implement light fixes and enhancements directly, sit with the Product and Engineering teams.Champion the Voice of the Customer by relaying organized qualitative and quantitative feedback to engineering, product, and cross-functional teams to refine Jerry.What you should have:A customer-first mindset with strong empathy and exceptional problem-solving capabilities.At least 1 year of proven experience in software development or support engineering, ideally with AI technologies.Proficiency in programming languages such as Python, JavaScript, or similar, specifically related to AI and machine learning platforms.Ability to innovate and streamline processes in a dynamic, unstructured environment.Strong analytical skills with a data-driven approach to resolving issues.Experience in prompt engineering and familiarity with AI development tools like LangSmith.What we hope you have:2+ years of experience in technical support for AI or related technologies, with hands-on coding experience.Demonstrated leadership in process improvement initiatives within a technical support environment.A track record of substantial contributions to the growth and success of a dynamic, fast-paced company.Strategic and creative problem-solving abilities.Bachelor's degree in Computer Science, Engineering, or a related technical field.Familiarity with Python.Compensation:$70,000/yearly salary.Benefits:Open and transparent cultureLife insurance, long and short-term disability coveragePaid maternity and paternity leaveFertility BenefitsGenerous vacation time, plus three 4-day summer holiday weekendsExcellent medical, dental, and vision benefits401k Plan with competitive company matchingBi-annual swag drops with cool Podium gear and apparelA stellar HQ (Utah) gym with local professional coaches and classes offeredOnsite HQ (Utah) child care center, subsidized for employeesAdditional benefits for fully remote employeesPodium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. 

Employer: BLaST IU 17 Expires: 10/07/2025 QUALIFICATIONS (Minimum):An Associate or Bachelor’s degree in Computer Science with at least 2 years of relevantexperience; alternatively, industry-standard certifications or equivalent professional experiencewill be considered in lieu of a formal degree. Basic Functions:A Information Technology (IT) Systems Specialist - Level II at BLaST provides advancedsupport, maintenance, and optimization of IT systems for a diverse client base, includingbusinesses, school districts, government agencies, and internal infrastructure. This mid-levelposition is a strong blend of technical skills, problem-solving abilities, and customer serviceexcellence.Core Responsibilities:Troubleshooting: Efficiently address and resolve complex technical issues that exceedfirst-level support capabilities, focusing on specialized software and hardwarechallenges.System Upgrades and Implementations: Lead and assist in the execution of systemupgrades or new system deployments, prioritizing minimal operational disruption andseamless integration.Administering Cloud-Based Services: Configuring, managing, securing, andtroubleshooting a suite of cloud-based applications and tools such as Exchange Online,Intune, Autopilot, SharePoint, and Google Workspace, ensuring smooth operation tosupport business functions.System Maintenance and Monitoring: Perform regular checks on client systems foroptimal performance, executing routine maintenance tasks like patch management,software updates, and system backups to mitigate potential issues.Client Consultation and Training: Provide expert technical advice to clients regardingIT infrastructure best practices and conduct training sessions for client staff on newsystems or software applications.On-Call Outage Responsibilities: Serve as a contact for System outages, includingimmediate troubleshooting and coordination with relevant teams to ensure timelyresolution following IU17 defined protocols. This responsibility requires availabilityoutside of standard working hours, including weekends and holidays, to address urgentsystem issues.KNOWLEDGE, SKILLS, AND ABILITIES:Operating Systems: Advanced knowledge of operating systems (Windows Server,Linux/Unix) including installation, configuration, and maintenance. Familiarity with serverroles and features. Virtualization Technologies: Proficiency in virtualizationtechnologies and platforms (e.g., VMware, Hyper-V) for creating and managing virtualmachines, understanding of storage, networking, and compute resource allocation.Active Directory & Network Services: Experience with Active Directory setup andmanagement, including group policy, user and group management, and DNS/DHCPconfigurations.Storage Solutions: Understanding of storage technologies (SAN, NAS) and protocols(iSCSI, NFS, SMB). Ability to manage storage allocations, permissions, and backups.Backup and Disaster Recovery: Experience with backup solutions, data recoverystrategies, and business continuity planning. Familiarity with tools for data backup,restoration, and replication.Security Best Practices: Strong understanding of IT security principles, includingfirewalls, antivirus solutions, patch management, and vulnerability management.Knowledge of compliance standards relevant to the organization.Scripting and Automation: Skills in scripting languages (e.g., PowerShell, Bash) forautomation of tasks, system administration, and deployment of software updates.Networking Fundamentals: Basic understanding of networking concepts (TCP/IP,LAN/WAN, subnetting, routing, and switching) to support network connectivity andtroubleshoot issues. Essential Functions:Implement and manage security protocols to safeguard systems against threats.Ensure adherence to relevant IT policies, standards, and regulations.Deliver exceptional service, showcasing patience, empathy, and professionalism.Achieve client satisfaction through effective communication and timely issue resolution.Accurately maintain and update records of support requests and resolutions.Regularly update knowledge base articles to reflect solutions for common issues.Create and maintain customer network documentation.Exhibit strong phone and in-person communication skills.Demonstrate the ability to interact effectively with IT professionals and end-users.Maintain clear and concise verbal and written communication abilities.Good organizational skills and the ability to manage multiple tasks simultaneously.Continuously advance personal and professional IT competencies.Stay informed about emerging trends in the IT field.Must demonstrate a strong initiative in self-learning and professional development.Actively seeks out educational opportunities, workshops, and industry seminars toenhance technical knowledge and stay current with emerging network technologies andbest practices.Maintain a valid driver's license and access to a reliable vehicle for scheduled andunscheduled travel.Demonstrate punctuality and reliability.Possess the physical ability to lift equipment weighing up to 50 pounds.Participate in on-call rotation to provide after-hours support for critical network issues.Attend relevant training sessions or workshops to maintain and enhance technical skills.Travel Requirements: Regular travel to various IU locations and customer sites ismandatory. This may include travel outside of BLaST IU17’s region and necessitatesovernight stays, which will be covered by the employer as per company policy.Be prepared to undertake other duties as assigned.

Employer: Consolidated Communications Expires: 10/02/2025 Classification: Exempt / Non-BargainingThe Advanced Services Network Engineer provides direct customer support for suite of Advanced Managed Services including our Managed Services product line, Managed Router/Switches, Hosted IP PBX, SIP Trunking, ProConnect VoIP, SDWAN, Cloud Secure, DDoS and Enterprise Data Center Co-Location offerings.  Responsibilities include customer communications, triage, research, and resolution assurance of service incidents and requests regarding the configuration, usage and troubleshooting of supported Advanced Managed Services.The Advanced Services Network Engineer will collect service and event information; identify the Customer’s infrastructure and subscribed services, access Advanced Services support applications and additional Tier 2/3 technical support staff.  Troubles reported/detected that are beyond the scope of responsibility of the Advanced Services Analyst Desk personnel will be resolved by engaging other operations and infrastructure teams.This is a hybrid role requiring 4 days on-site in our Manchester, NH offer per week.ResponsibilitiesCreate a positive customer experience and build strong relationships through client focused Advanced Services service delivery, ensuring timely resolution or appropriate escalation, communicating promptly on progress, and handling customers with a professional attitude.Addresses, logs, researches and resolves Advanced Services service incidents and requests; engages other technical operations teams to resolve troubles that are beyond the scope of the analyst’s ability or responsibility; escalates and tracks the progress of all working service incidents, and provides timely customer communications reporting on progress until resolution is attained.Ensures a positive end-to-end customer experience and provides single POC for Advanced Services customer requests, service questions and feature changes.Collaborate with peer operations teams to coordinate field and customer site work as needed.Analyzes and resolves service requests or trouble reports related to Advanced Services service offerings.Communicate effectively with customers in a clear and concise manner in real-time.Contributes to departmental activities and projects by accomplishing related tasks as needed.Participate in an on-call rotation. QualificationsGeneral knowledge of Advanced Services service offerings highly preferred:Adtran/Cisco router AOS/IOSManaged Ethernet Services (E-DIA, E-LINE, E-LAN, MPLS)Hosted PBX/SIPMetaSwitch technical support experience a plus.ProConnect (Call Center, Recording, TEAMS, WebEx)SDWANCloud (Cloud Secure, Cloud Peer Connect, Cloud Wifi)Data Center ColocationHands-on experience with Cisco, Adtran, Juniper, etc. along with the appropriate certifications (e.g. CCNA, CCNP, CISSP, CCSE, GCFW, CISSP, JNCIS-FWV, GCIH, etc.)Hands on knowledge working with Cisco Routers, Meraki APs, VMware Sphere, Palo Alto Firewall, VeloCloud SDWAN, NSFocus DDoS Mitigation, VoIP TelephonyWorking knowledge of security best practices and be able to articulate that knowledge when working with Consolidated Communications customers.Ability to understand equipment associated and be able to provision customer services associated with technologies such as MPLS, Cloud based firewall, SD-WAN, Cloud WI-FI, DDoS Mitigation and Cloud Peer ConnectMust possess the ability to solve technical problems at a high level and strong analytical skills.Must have and display excellent verbal and written communication skills.Working knowledge of MS Office Suite, SharePoint.Excellent organization, oral and written communications skillsDemonstrated Business acumen Required Education & Experience:Bachelor’s degree or the equivalent and 1-4 years of applicable experience preferred in Computer Science, telecommunications & networking, Information Systems, or equivalent work experienceCustomer Relationship Management experience required. Benefits OfferedWe are proud to offer a comprehensive and competitive benefits package:401(k) matchingMedical, Rx, Dental and Vision insuranceDisability insuranceFlexible spending accountHealth savings accountLife insuranceTuition reimbursementPaid vacation and personal daysPaid holidaysEmployee Assistance ProgramAnnual bonus program to eligible employee's based upon organization performance Other InformationThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to sit, talk on the telephone, and use hands to finger, handle or feel/reach with hands and arms.  Specific vision abilities required by this job include close vision and frequent use of computer screens.  Occasionally the incumbent may lift up to 30 pounds.  The incumbent works primarily in an office environment. There is high potential for fatigue and stress resulting from accomplishment of job duties. The noise level in the work environment is usually quiet. Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.

Employer: Medpace, Inc. Expires: 10/02/2025 Our global business is growing rapidly, and we are currently seeking a full-time, office-based Clinical Database Programmer to join our Data Management team in our Cincinnati, OH office. The position will work in a team to develop databases in which clinical data are captured and processed for analysis and reporting. This position plays a critical role on our study teams and a quality, timely database development is instrumental to the company’s success. If you are interested in an exciting career where you have the opportunity to use your knowledge and expertise and can develop and grow your career even further, then this is the position for you!Responsibilities: Coordinate with Data Managers to develop and maintain clinical study electronic data capture (EDC) databases according to company and/or sponsor standards;Perform quality checks and validation testing in collaboration with colleagues in order to deliver a quality product to our Sponsors;Gain and strengthen knowledge in the industry and in multiple electronic data capture systems;Be an active member of multiple global project teams, and collaborate across several different functional areas.Qualifications:Bachelor’s degree in computer science, mathematical science, life science or related field;Basic level experience in at least one programming language;Rave and/or C# or similar programming experience preferred, but not required;Flexible and able to support a variety of studies;Meticulous attention to detail

Employer: Medpace, Inc. Expires: 10/02/2025 Our global activities are growing rapidly, and we are currently seeking a full-time, office-based Clinical Database Programmer to join our Core Labs team. This position will work in a team to accomplish tasks and projects that are instrumental to the company’s success. If you want an exciting career where you use your previous expertise and can develop and grow your programmer career even further, then this is the opportunity for you.Responsibilities:Develop, program, validate and maintain Medidata Rave EDC clinical trial databases according to company standards;Maintain and contribute to company library of standard Medidata Rave EDC CDASH compliant CRFs;Act as primary programmer contact to the data management team for assigned studies, supplying all necessary technical support, and ensuring quality of the programming and adherence to company standards.Qualifications:A minimum of a Bachelor's degree is required (preferably in a math or information science field);Flexibility and ability to manage multiple priorities simultaneously;Excellent verbal and written communication skills; ability to work in a team environment with data managers, data coordinators, statisticians, and programmers;Meticulous attention to detail.

Employer: Prospera Credit Union Expires: 10/01/2025 IT Manager - Service Desk and End User ComputingJoin us at Prospera Credit Union and become part of a team that is passionately committed to providing personal, tailored financial guidance to each of our members.At Prospera Credit Union, people aren't just numbers or transactions, and you won't be treated that way either.Reporting to our IT Director, this working manager role is responsible for leading Prospera Credit Union's IT Service Desk & End User Computing in the delivery of technical services, capabilities, and support for our employees and members. This exciting and dynamic role is an opportunity to make a difference as you service the technical needs of our employees while helping to set direction for the end user computing capabilities we use each day. *This position is an in-office role at our Corporate office in Appleton, Wisconsin* ESSENTIAL DUTIES AND RESPONSIBILITIES(Include the following, other duties may be assigned.)50% - Identify, classify, and perform issue resolution and service requests for level 1 application support for users of Information Technology at Prospera Credit Union. As you do so, you will seek continuous improvement opportunities related to: Root cause - work to get to root cause to eliminate new incidents.Self-Service - enable self-service wherever possible to reduce service requests.Knowledge Base - build out our IT Service Desk knowledge base for faster resolution times to common ticket types.25% - Provide leadership of staff and drive continual improvement in assessment, design, implementation, and support of all end user computing capabilities and standards related to the following: Service Desk Services and Monthly KPIs related to efficiency, resolution times, and end user satisfaction as you create and implement SLAs that deliver value.Desktop/Laptop/Smartphone Application Management, Distribution, PatchingMicrosoft Office 365/IntuneUnified Communications (e.g., Ring Central/Zoom)10% - Provide day to day leadership and direction over Prospera's IT Service Desk team and oversee 3rd party vendor relations with external service desk partners.15% - Provide backup IT Operations engineering support for networking, servers, storage, security, data backups & communications. SUPERVISORY RESPONSIBILITIESResponsible for and partnering with HR on hiring, terminating, performance appraisals, training, career development plans, and salary administration for team members.Implement and manage a plan for meeting the staffing requirements to support the IT Service Desk and End User Computing capabilities of Prospera Credit Union. KNOWLEDGE & SKILLS:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) EDUCATION & EXPERIENCEBachelor's or Technical School degree in computer science or business with an emphasis in information technology (or related field) or equivalent work experience.5+ years in an IT Service Desk and end user computing environment demonstrating a proven track record of delivering results while demonstrating leadership, either formally or informally.2+ years experience as a supervisor with direct reports3+ year experience with 3 or more of the following:Microsoft WindowsMicrosoft Office 365Microsoft IntuneRing CentralZoomIT Service Desk SolutionsNetwork, Server, or Storage Administration solutions3+ years' experience with 3 or more of the following:Incident/Problem/Change managementIT Self-Service/Service RequestsCorporate communicationsEnd user trainingITILCertification in ITIL or ITSM are a plus SKILLS & ABILITIES:Outgoing, positive attitudeHighly organized, detail orientedStrong problem analysis/resolution and prioritization skillsExcellent verbal/written communication skills, customer service skillsAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questionsApproachability, willingness to share knowledge, and ability to work in a team environmentAble to work both independently and within cross-functional teams in order to achieve business goals within a fast-paced work environmentAbility to make a case and sell ideas If you are looking for a great opportunity to join a growing team, let's talk!Prospera Credit Union is a local, member-owned financial institution in the Fox Valley area. We offer competitive compensation, an excellent benefits package and the opportunity to work in a fun, friendly, team-oriented atmosphere.Life is short. Work somewhere awesome!__ ** Prospera Credit Union is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.https://myprospera.isolvedhire.com/jobs/1319003-112977.html  

Employer: KPMG LLP Expires: 09/02/2025 KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to one role for which they are qualified, that is of the greatest interest. Build a dynamic career working alongside some of the world’s leading clients. KPMG serves a range of industries and government organizations by improving efficiency, transparency, and accountability. That means more opportunities for you to build the skills you need to have the career you want. Click the link to explore a complete list of the roles open to you.*You MUST apply through our website for your application to be reviewed. Once you’ve reached the career search page, utilize the filter feature to search by location and/or keywords to find the job that you are most interested in. Next, focus on creating ONE thoughtful, thorough application for your top preference. Be sure to have your resume and current transcript ready, as these will be required when you apply. Before applying to a job, carefully review the job’s qualifications to ensure you meet all eligibility criteria related to major, graduation date, and other requirements listed for the position. For your application to be reviewed, you must apply through the KPMG Career Site.For more tips, review the early career section of our website. You can also watch a brief video overview to learn more about KPMG’s campus recruitment process under How We Hire.We’re thrilled you’re interested in KPMG!KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.KPMG complies with all local/state regulations regarding displaying salary ranges.If required, the salary range(s) are displayed on the career search page by posting and are specifically for those potential hires who will work in the location(s) listed, if selected for the role. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work” (https://www.kpmguscareers.com/why-kpmg/#benefits).

Employer: Ada County Sheriff's Office Expires: 06/11/2025 General Summary Do you meet our minimum hiring standards?Check here before applying.Under general supervision the Application Administrator provides operational and workflow expertise and helps with the administration of the technology and computer systems used by the Ada County Sheriff’s Office and outside partner agencies within Ada County.  Administrators serve as a liaison between Ada County Information Technology and the Ada County Sheriff’s Office.  Application Administrator responsibilities include application administration, setting priorities, coordinating and interfacing with vendors, Ada County staff, and outside partner agencies/departments; performing process reviews, technology assessments, and project management that supports technology initiatives and internal application development.DISTINGUISHING FEATURES OF THE CLASS Application Administrator (Operational) I - Performs key support and customer service functions related to the operation and business processes related to specialized law enforcement systems and technology.  The work requires a general knowledge of law enforcement systems, operations, and business processes.Application Administrator (Operational) II - Is distinguished from an Admin I by the scope of work which requires a broader range of knowledge of law enforcement systems, operations, and business processes.  This position may require being responsible for the training and support of Level I Admins.  An Admin II will be a SME (subject matter expert) in multiple different law enforcement systems used by the Ada County Sheriff’s Office. BENEFITSLow cost medical, dental, and vision insurancesIdaho PERSI retirement planDeferred Compensation plan 457(b) with a County match of up to 3%Flexible Spending Accounts – Health and Dependent CarePost-Employment Health Plan – 50% of unused sick leave above 240 hoursEmployee Assistance Program (EAP)No cost basic life, accidental death, and short-term disability insurancesEleven (11) paid holidays annuallyPaid vacation leave, sick leave, and parental leaveNo cost gym access at three (3) County owned gym facilitiesWellness ProgramOptional 401(k) and/or Roth IRA Visit adacounty.id.gov/Human-Resources/Employee-Benefits to view details regarding our full benefits package.  Essential Functions Application Administrator Operational I                      Writes system and user documentation, including policies and procedures;Creates functional requirements in use cases;Troubleshoots system problems, working with System Application Administrators and vendors in root cause analysis;Provide appropriate actions to resolve application issues;Serves as point of contact for Ada County Sheriff’s Office and external public safety personnel to resolve inquiries, operational system issues and product enhancement requests;Conducts interviews and performs analysis to create business cases for projects/initiatives;Develops and participates in test plans to verify upgrades, patches, and new releases prior to, and after implementation into production;Follows change and configuration management procedures;Develops and maintains issue tracking logs, priority lists, and status documents;Participates in systems design specifications, including project scheduling and timelines;Utilizes business analysis methodologies and practices;Educates users on system changes, updates, and improvements;Supports Application Senior Administrators (Operational) and Public Safety IT Project Manager to evaluate potential software solutions, including both off-the-shelf and internal development;Performs other related duties as needed or directed.Application Administrator Operational II                  In addition to the above;Identifies and analyzes business/user needs, evaluates current software and business process to recommend system improvements;Works proactively to identify potential issues and recommends/implements preventative solutions;Stays up to date on system design, road map, and other system changes, updates, and improvements;Develops process for implementing software updates to include communication and training on upgrades, patches, and new releases;Attends user meetings to provide solutions and feedback;Guides key stakeholders into adopting new process, tools and compliance programs to align with senior leadership’s goals and objectives;Provides updates to senior leadership to include formal and informal presentations;Establishes and maintains cooperative working relationships with all agencies across Ada County and exercises good judgment in representing the Ada County Sheriff’s Office to external personnel and agencies;Coordinate requirements walk-through and signoffs, verifying with user representatives/stakeholders that use cases and process models accurately portray specific business needs. Job Requirements Application Administrator Operational IAny combination of training and experience that demonstrates possession and competency in the requisite knowledge, skills and abilities;Knowledge of Law Enforcement systems, operations and business processes;Strong analytical and problem solving skills;Understanding of software and business requirements of Ada County’s Sheriff’s Office or similar Public Safety agencies and end-users;Understanding of the workflow of complex processes for public safety and first responders;Demonstrated ability to be the subject matter expert in supporting, making recommendations for improvements, and training Ada County Sheriff’s Office users;Excellent customer service skills;Excellent problem solving and analytical skills to critically evaluate the information gathered from multiple sources;Ability to follow written and verbal instructions and present ideas logically and effectively;Excellent verbal and written communication skills;Ability to interface with technical and non-technical staff at all levels of the organization;Excellent attention to detail;Familiarity working with test plans and test cases;Ability to work through ambiguous situations and software issues;Ability to work professionally and interface with the County’s chosen vendors. Application Administrator Operational IIIn addition to the above;Three (3) years of progressively responsible level work in business analysis closely related to the listed essential functions and duties illustrated above;An associate degree in business, related field or industry accepted certification is desirable;Understanding of Project Management methodologies and practices;Experience with projects-based work and handling tasks related to multiple projects with simultaneously required deadlines;Expertise in planning, facilitating, and participating in working sessions with cross-departmental resources;Expertise in their knowledge of the business processes in their area of responsibility and the ability to define requirements and core system capabilities that will strategically drive efficiencies in the business considering the entire picture as well as the details;Basic proficiency of theoretical and practical aspects of project management including tools and techniques. OTHER REQUIREMENTSMust appear before an oral board and successfully complete a polygraph and background check prior to hire;This position has been designated safety sensitive and therefore the incumbent is subject to random drug testing. Work Environment & Physical DemandsWork is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;Requires sitting at a desk for long periods of time, up to 8 hours, and ability to lift up to 20 lbs.  DISCLAIMERTo perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed "key positions" in accordance with Title 65, Chapter 5 of Idaho Code.

Employer: BLaST IU 17 Expires: 09/30/2025 QUALIFICATIONS (Minimum): Associate degree in related technologies, or Three (3) years’ experience Datacenter Administration / Networking Technologies. One (1) year experience in Datacenter Technologies and basic network administration. Industry-standard certifications such as CompTIA Network+ or similar preferred. Willingness to acquire CCNA (Cisco Certified Network Associate), JNCIA (Juniper Networks Certified Internetworking Associate) required. Other equivalent combinations of training, experience, and education will be considered. BASIC FUNCTIONS: The Regional Wide Area Network Specialist - Level I position assists in the management and support of our organization's data center and network infrastructure. The Level I specialist will be responsible for supporting the organization's network infrastructure environment, ensuring stable and secure network systems operation. Key duties include sist in network administration, implementing basic data security measures, and supporting IT infrastructure. The role will also be essential in contributing to network and data center maintenance, including supporting upgrades and integrating technologies as needed. KNOWLEDGE, SKILLS, AND ABILITIES: ● Proficiency in diagnosing and resolving technical issues related to network architecture and security. ● Understanding of data center management services, including server hardware and storage solutions. ● Knowledge of basic network principles, protocols, and architectures (LAN/WAN, TCP/IP). ● Familiarity with network security measures such as firewalls and VPNs. ● Good documentation skills for maintaining network diagrams and standard operating procedures. ● Proactive Learning and Development Skills - Must demonstrate a strong initiative in self-learning and professional development. Actively seeks out educational opportunities, workshops, and industry seminars to enhance technical knowledge and stay current with emerging network technologies and best practices.  ● Demonstrates strong customer service skills and ability to explain technical concepts to non-technical users. ● Ability to assist in technical documentation including system configurations and troubleshooting guides. ● Team player, willing to learn and support colleagues. ● Adaptability to changing priorities and willingness to learn new networking technologies. ● Good organizational skills and the ability to manage multiple tasks simultaneously. ESSENTIAL JOB FUNCTIONS ● Assist in the design, configuration, and maintenance of the organization's data center infrastructure. ● Support network performance monitoring to ensure high availability of IT services. ● Assist in implementing and managing security measures. ● Provide support in IT projects, including system upgrades and expansions. ● Provide technical support to users and assist in training for secure use of network resources. ● Stay updated on industry trends in data center and network technologies. ● Support systematic system monitoring, maintenance, and performance testing. ● Stay updated about emerging network technologies, industry trends, and regulatory requirements relevant to K-12 school environments and recommend improvements or enhancements to network services to meet evolving needs. ● Help in monitoring and auditing of network systems and equipment to ensure compliance with company policies and standards. ● Contribute to the assessment and recommendation of new network technologies or tools to improve efficiency and performance. ● Assist in the management of vendor relationships, particularly for network hardware and software procurement. ● Participate in on-call rotation to provide after-hours support for critical network issues. ● Engage in knowledge-sharing activities with team members to foster a collaborative working environment. ● Attend relevant training sessions or workshops to maintain and enhance technical skills. ● Support the management of network assets, including tracking and inventory management. ● Maintain a valid driver's license and access to a reliable vehicle for scheduled and unscheduled travel. Perform any additional duties as required. WORKING CONDITIONS: Primary Responsibilities: ● On-Call Network Outage Responsibilities: Serve as a primary contact for network outages, including immediate troubleshooting and coordination with relevant teams to ensure timely resolution following IU17 defined protocols. This responsibility requires availability outside of standard working hours, including weekends and holidays, to address urgent network issues. ● Physical Demands: This role involves frequent lifting (up to 60 pounds) and is physically demanding. Duties encompass a broad spectrum of physical activities, including lifting, carrying, and handling various materials and equipment. ● Work Environment: Work is primarily conducted in a school building / campus, datacenter, office, or laboratory setting. However, there may be occasional exposure to outdoor elements and working in awkward or confined spaces to address network issues. ● Travel Requirements: Regular travel to various IU locations and customer sites is mandatory. This may include travel outside of BLaST IU17’s region and necessitates overnight stays, which will be covered by the employer as per company policy. ● Other Duties as Assigned: Perform additional tasks and responsibilities as required by the role and the evolving needs of the organization. TERMS OF EMPLOYMENT: The position of Regional Wide Area Network Specialist - Level I shall be an exempt support position (261-days).

Employer: Residential Services, Inc. Expires: 09/29/2025 Residential Services, Inc. (RSI) is seeking our next Information Technology (IT) Specialist. This position plays a crucial role in assisting with the IT Services that support our employees and our mission. Hriing Bonus - a total of $2000 after one year for full time empoyees.  Paid at 3, 6 and 12 months.  See bonus offer for more info. Our Values:At Residential Services, Inc. (RSI), we are committed to promoting a community where ALL people are known, cherished, and encouraged to succeed. RSI's culture of care is our commitment to those around us and to our core values, which form the foundation of our organizational character.We Care About PeopleWe Build RelationshipsWe RespondWe Lead by ExampleWe Enjoy What We DoResponsibilities:Manage day-to-day IT operations, including addressing help tickets, supporting ongoing projects, and managing our infrastructure.Build and maintain positive relationships with peers, supervisors, and team members.Communicate changes, updates, and project timelines effectively to stakeholders and team members.Qualifications:Associate's Degree in Information Technology or related field. Bachelor's degree preferred. Certifications or experience may also be considered in lieu of a degree.Strong technical skills, including Office 365, server management, and network administration.Ability to manage competing priorities and work in a fast-paced environment.Excellent communication and interpersonal skills. Benefits:Comprehensive benefits package, including health, dental, and vision insurance.Additional coverage options: accident, critical illness, short-term disability, and life insurance.Student loan repayment option.You may qualify for Public Student Loan Forgiveness.Opportunities for professional development and certifications (Security+, Network+, CCNA, vmWare VCP, etc.).Health and wellness programs.Supportive and collaborative work cultureFour or Five day workweekSummaryThis position is ideally suited for someone eager to jumpstart their IT career with a mix of technical and leadership skills. You will have a mentor with two decades of experience in. RSI will support your personal and professional growth. We have a wide ecosystem of technology and use a best-of-breed approach. This position is more a residency in technology management than just your first job. Most importantly, you will make decisions that have a lasting impact on our company and the people we support. What you do everyday matters.

Employer: ICE Expires: 09/28/2025 Job PurposeICE Data Services, a leading provider of financial market data, is looking for a dynamic Client Support Specialist to join our fast-growing team.  This position is an integral part of our global front line customer support team focused on providing a high level of technical support and customer services to ICE Data Services clients globally. Troubleshooting client inquiries where required and working closely with all internal teams and stakeholders until resolution. The ideal candidate will have a mix of strong technical skills and client facing experience and a background or interest in the financial markets.  Key responsibilities include working with global clients and our global client support teams on a wide variety of tasks critical to supporting our customers. ResponsibilitiesProvide exceptional overall experience for clients using time-sensitive, mission critical data and applications. Including educating clients on information technology issues/servicesProvide operational support to global client support teams by assisting in key workflows and initiativesProvide case status updates to management and end users, as well as mitigate future recurrences through post-mortem analysisEnsure up to date documentation of policies, procedures, and work processes periodicallyImplement standard operating procedures and customer service guidelines Escalate issues with internal groups to resolve issue with urgency, when applicableEstablish and maintain effective relationships with counterparts in assigned areas, such as operating systems, applications, mobile devices, new technologies and communications infrastructure Handle inbound customer queries in a professional manner with attention to detail, timeliness, and consistencyThoroughly diagnose technical problems and communicate solutions to customersProvide backup assistance to peers when needed. Flexibility to expand and take on additional responsibilities or tasks as business needs dictateKnowledge and ExperienceBachelor’s degree or equivalent experience1+ years of service flow experience or CRM ticketing system preferredStrong organizational and time management skills. Capable of prioritizing multiple tasks, working effectively with little or no direction Excellent verbal, advanced listening, and written English language skills. Formal meeting organization and facilitation skills Client service excellence, with a focus on being helpful, reliable, responsive, proactive, friendly, and professional. Ability to methodically breakdown a process or issue by asking critical, thoughtful questions to identify best solution to mitigate impact1-3 years client support experience, preferred. Ability to work in a fast-paced environment and meet daily deadlines Strong analytical and problem-solving skills with attention to detail and follow-up. Advanced analytical skills and ability to perform system analysis Ability to effectively communicate, collaborate and build relationship with peers, co-workers and management personal from different countries and diverse backgroundWorking knowledge of at least one of Salesforce, ServiceNow, MS OfficeKnowledge of financial markets and market data terminology a plus  Intercontinental Exchange, Inc. is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to legally protected characteristics. 

Employer: MiraCosta College Expires: 09/27/2025 Information Security Engineer MiraCosta College For full details and to apply, go to https://apptrkr.com/5671814 Assignment Category: Regular Position Position Details: One regular, full-time, overtime exempt position, 40 hours per week, 12 months per year on the Oceanside Campus. The normal work schedule will be Monday through Friday, 8:00 am – 4:30 pm. The person selected is required to participate in the rotational on-call schedule; some after-hours support will also be necessary. Remote work may be available after the successful completion of the probationary period and at the discretion of the supervisor. The person selected for this position will be subject to assignment to any district facility during any hours of operation. The first-level interviews with the screening and interview committee will be conducted via Zoom. The second-level interviews may be in-person or via Zoom. REMOTE WORK :MiraCosta College believes that flexible work enables employees to achieve a more successful balance between work responsibilities and family life. The District offers the opportunity to telework (remote work) for certain positions, depending on the operational needs of the District and the provisions of the telework policy. Probationary and temporary employees are not eligible to telework unless approved by the appropriate vice president. No employee is guaranteed the right to telework. No employee shall be authorized to telework 100% of the time; regular, on-campus presence is expected for all District employees on a weekly basis. RESIDENCY REQUIREMENT :MiraCosta College Board Policy 7800: Employee Residency requires all classified staff, administrators, and temporary/hourly short-term employees to maintain and permanently reside in a principal place of residence in the state of California that is within two-hundred (200) road miles from the employee’s regularly assigned district worksite. The purpose of the policy is to promote efficiency and continuity throughout all campus administrative functions, provide students with high quality assistance and accessibility to all academic and campus services, ensure that students receive an engaging education, and respond to emerging student needs. The District may consider an individual request to temporarily reside outside of the State of California or outside the 200-mile limit on a case-by-case basis, not to exceed twelve consecutive months. Salary Range: 40 Compensation: Starting at $122,257 per year (range 40, step 1), with annual salary step increases up to step 5. In addition, after five years of district service, employees earn a longevity stipend that increases over time. Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice, via electronic fund transfer. Benefits: MiraCosta College offers an array of benefits to eligible employees. • The district pays 100% of the cost of medical, dental and vision insurance for eligible employees and dependents• $100,000 life insurance policy• Up to $250 of benefit credits per month to help pay for a variety of voluntary benefit options, such as supplemental life insurance, disability coverage, and health care/dependent care flexible spending account (FSA )• Vacation, sick leave, and up to 18 paid holidays• State pension system retirement benefits (CalPERS)• Free and confidential employee assistance program• Wellness Program• Participation in the District’s Early Retirement Program• Professional Development Opportunities• Tuition fee reimbursement• https://www.miracosta.edu/academics/degree-and-certificate-programs/social-and-behavioral-sciences/child-development/child-development-center/index.html Position Term in Months: 12 Application Procedure: In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date. 1. Application on which you list all relevant experience. 2. A current resume or curriculum vitae summarizing your educational background and experience. 3. A cover letter addressed to the “Screening and Interview Committee” specifically describing how your experience aligns with the Essential Duties, Other Duties, and Desirable Qualifications. 4. Transcripts of college coursework which provide evidence of meeting the minimum qualifications as stated in this job posting. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation. If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. To view a list of agencies approved by the California Commission on Teacher Credentialing, go to https://www.ctc.ca.gov/credentials/leaflets/foreign-transcript-evaluation-(cl-635). Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree. The screening and interview committee will review application materials for up to three to four weeks following the closing/first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled. Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis test clearance; 3) proof of eligibility to work in the United States; 4) fingerprint clearance; and 5) approval by the Board of Trustees. Basic Function: Under general direction, coordinate the development, implementation and evaluation of information technology (IT) security standards, best practices, architecture and systems for the district to ensure the integrity and security of the district’s IT infrastructure and the protection, integrity, confidentiality, and availability of information assets spanning the entire enterprise; and perform related duties as assigned. Distinguishing Characteristics: Information Security Engineer is distinguished from Infrastructure Systems Engineer by the former’s responsibility for implementation, maintenance and monitoring the district’s overall Information Services security program while the latter position focuses on design, implementation and maintenance of the district’s technology infrastructure. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. 1. Develop and implement security applications, policies, standards and procedures intended to prevent the unauthorized use, disclosure, modification, loss or destruction of data; works with the Infrastructure Systems Engineer and other staff to ensure the integrity and security of the department’s IT infrastructure; reviews the development, testing and implementation of IT security products and control techniques in all locations and departments throughout the district. 2. Monitor security systems and identify, troubleshoot, diagnose, resolve and report IT security problems and incidents; help coordinate and conduct investigations of suspected breaches in IT Security; respond to emergency IT security situations. 3. Consult with application developers and other Academic Information Services staff to ensure production applications meet established IT security policies and standards. 4. Promote and coordinate the development of training and education on IT security and privacy awareness topics for district administrators, faculty and staff; develop appropriate security-incident notification procedures for district management. 5. Conduct vulnerability assessments to identify existing or potential electronic data and information system compromises and their sources; coordinate IT investigative matters with appropriate law enforcement agencies. 6. Perform audits and periodic inspections of district information systems to ensure security measures are functioning and effectively utilized and recommend appropriate remedial measures to eliminate or mitigate future system compromises. 7. Review, evaluate and recommend software products related to IT systems security, such as virus scanning and repair, encryption, firewalls, internet filtering and monitoring, intrusion detection, etc. 8. Maintain up-to-date technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional associations. Other Duties: 1. May participate in the review of IT facility acquisition, construction and remodeling projects to ensure conformity to established security policies and guidelines. 2. May serve as a witness or subject-matter expert for the department in legal matters concerning IT systems security. 3. Attends various meetings and participate on committees as required. 4. Perform related duties as assigned. Knowledge Of: 1. Current trends and advancements in enterprise-wide technology security management, including IT security risk identification and mitigation. 2. Information systems security architecture and compliance. 3. Disaster recovery planning and testing, auditing, risk analysis and business continuity planning. 4. Advanced IT security and IT audit concepts and techniques. 5. Enterprise operating systems. 6. Information systems and architecture used in a college setting. 7. OSI model layer networking technologies and concepts. 8. Server virtualization technologies. 9. Safety policies and safe work practices applicable to the work. Ability To: 1. Assess IT security in both central and college departments. 2. Assist in developing local architectures and security solutions. 3. Conduct timely investigations and responses to computer security-related incidents and threats including viruses, worms and other system compromises. 4. Ensure compliance with all federal, state and local legislation related to information security. 5. Provide comprehensive information security awareness and training. 6. Assist with investigations initiated by internal and external authorities. 7. Monitor and identify any anomalous traffic and compromised systems on campus networks. 8. Work with other Academic Information Services staff to deploy anti-virus and other security-related desktop system software for campus-wide use. 9. Communicate effectively, both orally and in writing. 10. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues. 11. Establish and maintain effective working relationships with those encountered in the course of work. Education & Experience: To be eligible for this position, you must meet and provide evidence of the following minimum qualifications: Graduation from an accredited four-year college or university with a bachelor’s degree in computer science, information technology, systems engineering or a related field, and at least five years of progressively responsible experience involving applications and/or IT infrastructure systems, including two years of IT security-related experience involving risk identification and mitigation, security architecture development and compliance; or an equivalent combination of training and experience. Experience in a public agency is preferred. NOTE : For work experience, one “year” is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours. Desirable Qualifications: • Security Certifications Licenses & Other Requirements: A valid California driver’s license and the ability to maintain insurability under the district’s vehicle insurance program. Security certifications such as CISSP , CISM , GIAC are not required but preferred. Physical Effort: The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light lifting and carrying of objects weighing 25 pounds or less; ability to travel to a variety of locations on and off campus as needed to conduct district business. Emotional Effort: Ability to develop and maintain effective working relationships involving interactions and communications personally, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities. Working Conditions: Primarily business office environment; subject to frequent public contact and interruption; intermittent exposure to individuals acting in a disagreeable fashion; may work at any district location or authorized facility with occasional evenings and/or weekends on an as-needed basis. Occasional local travel may be requested. Posting Number: S24/25006P Human Resources Contact Information: jobs@miracosta.edu or 760.795.6854 Job Close Date: Open Until Filled: Yes First Screening Date: Applications will continue to be accepted until the position is filled. Diversity, Equity & Inclusion MiraCosta College is an Equal Opportunity Employer and is committed to providing an educational environment that affirms and supports diversity in its faculty, staff, and administration, and promoting an environment of inclusion. The college’s commitment to inclusion, diversity, equity, and accessibility is expressed in the policy found at https://www.miracosta.edu/office-of-the-president/board-of-trustees/_docs/3400BP-Inclusion-Diversity-Equity-Accessibility.pdf. Click on the following link to view the IDEA website: https://www.miracosta.edu/office-of-the-president/idea/index.html. MiraCosta College is committed to creating a racially just campus climate. Individuals and their diverse cultures and identities are welcomed, nurtured, and validated. MiraCosta College takes institutional responsibility for closing the equity gap for disproportionately impacted populations including Latinx and Chicanx communities, Black and African American communities, Native Hawaiian and Pacific Islander communities, Native American communities, lesbian, gay, bisexual, trans, queer/questioning, intersex, and asexual (LGBTQIA+) communities, veteran communities, former foster youth, adult students, and students from low socioeconomic statuses. MiraCosta will continue to serve all constituents with values rooted in equity, diversity, inclusion, and community. MiraCosta College’s Mission, Vision, Commitment, and Institutional Values & Goals can be viewed at https://www.miracosta.edu/office-of-the-president/_docs/mcc_mission_statement.pdf. The college was designated as a Hispanic Serving Institution (HSI ) in 2013. This significant recognition acknowledges our institution’s continuous efforts to support the academic performance and unique needs of Latinx students, many of whom are attending college for the first time or are first-generation. We are a veteran and military supportive institution and an Achieving the Dream Leader College. The successful candidate will join a campus that exhibits its dedication to all students and faculty through offering robust, culturally-responsive events, including speaker series dedicated to heritage month events through the Social Justice and Equity Center. About MiraCosta College MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help one another. MiraCosta College is an Equal Opportunity Employer with a commitment to diversity, equity, and inclusion. For more details, please visit our website at https://www.miracosta.edu/office-of-the-president/board-of-trustees/_docs/3400BP-Diversity-Equity-Inclusion.pdf Copyright ©2024 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/

Employer: Audacy, Inc. Expires: 09/25/2025 OverviewJob Title: IT Support Specialist  Department: Technical  Reporting To: IT Manager  Employment: Full Time  Pay Transparency:  The anticipated salary for Los Angeles-based individuals expressing interest in this position is $80,000/yr. Audacy offers employees who are eligible for benefits with a comprehensive benefits package which includes: a health care coordinator, medical, dental, vision, mental health, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, flex-time away/vacation days, personal, parental, volunteer), 401(k) retirement plan, student loan payment assistance program, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance. Location: Los Angeles  Work Arrangement: On-Site (5 days a week).  Audacy Los Angeles is looking for an IT Support Specialist to join the team! ResponsibilitiesWhat You'll Do:Setting up or Diagnosing staff Laptops, Desktops, Peripherals, and Software.Imaging/Deploying hardware, Reviewing, implementing and in many cases, refining technical documentation.Must be able to assemble, disassemble, reassemble, upgrade, Install, and in most instances, test and upgrade PC hardware, software and peripherals.Helping resolve IT related technical issues. Helping Team members connect to company resources in office or remotely. Helping Team members with handheld devices (Iphone, Android, Ipad).Support Team members in a timely manner and demonstrate the ability to perform with minimal oversight. QualificationsMore About You: Required & Preferred:Must have proficient knowledge of Microsoft Products including, Server, Windows 10/11, Mac OS X, iOS, Android, Microsoft Office and Google Workspace.Must have significant experience providing end-user support, using a ticketing system, documenting, Multitasking and Thrives in Fast paced environments.Some Linux, Scripting and Cisco network experience desired.Some Experience in Broadcast Media, and Radio industry technology is highly recommended. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee frequently has to use hands and fingers to handle or feel objects, power tools or controls; reach with hands and arms; talk and hear. Duties include lifting, relocating, transporting technical hardware, and other office  equipment. The majority of the work day will be spent  walking to staff member locations to provide support as well as sitting at your desk planning and updating. Our facility is on two floors, accessible by elevators.  Important Notes:Please be aware that Audacy will never ask you to send money at any point during the hiring process. Communication from legitimate Audacy representatives will only come from email addresses ending in @audacy.com. If you receive any suspicious requests or communications, please verify their authenticity before responding.About UsAudacy is a scaled, leading multi-platform audio content and entertainment company differentiated by its exclusive, premium audio content. Audacy operates one of the country’s two scaled radio broadcasting groups with leading positions across the country’s largest markets, as well as one of the country’s largest podcast networks and the Audacy direct-to-consumer streaming platform. Audacy is a major event producer and a digital marketing solutions provider and is the unrivaled leader in local news and sports radio. Learn more at www.audacyinc.com, Facebook, X, LinkedIn and Instagram.EEOAudacy is an Equal Opportunity Employer. Audacy affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Audacy, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-610-660-5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.