IT Full-Time Jobs

Employer: University of San Francisco Expires: 12/05/2026 Library Assistant - Interlibrary Loan Assistant, Access Services (LA IV) University of San Francisco R0011692 USF Hilltop Campus Job Title:Library Assistant - Interlibrary Loan Assistant, Access Services (LA IV) Job Summary:The Interlibrary Loan (ILL) Assistant is the primary contact person for ILL activities (document delivery and ILL) for students, faculty and staff. Additional key duties within the Access Services department include public service, technical processing, circulation for borrowing and lending activities, and ILL reporting. Works both independently and collaboratively with library colleagues - in their areas of responsibility with minimal supervision, exercises discretion in applying rules, regulations and procedures. Reports to the Head of Access Services. Full Job Description: Job Responsibilities: Access Services and Library Operations 50% • Provides a high level of service to members of the University of San Francisco community and campus guests. • Opens and closes the library at appointed hours and as directed by library administration. • Performs other duties within LA IV classification, including identifying materials in need of repair or replacement, processing holds, recalls, departmental notices, etc. • Assists with shelving, shelf-reading, searching, and shifting of materials within the stacks; assists with the retrieval/return of materials from Lone Mountain storage and stacks areas, as well as recalling of materials from Iron Mountain remote storage facility. • Supervises student workers and coordinates work with other Access Services staff and the AS OPE lead. • Creates and maintains documentation of workflows, procedures, and policies in collaboration with other team members. • Supports and as appropriate delivers specialized staff and student training (e.g., shifts in stacks, public service desk functions, etc.). • Assists with support of circulating AS technology (e.g. laptops, peripherals, and accessories). ILL and collection support 40% • Processes interlibrary lending requests in a timely and efficient manner via systems such as OCLC, ILLiad, RapidILL, Innovative Interfaces/Sierra and others. • Supports and trains Access Services staff who participate in ILL activities. • Responds to ILL-related questions from patrons (students, faculty, and staff) as well as institutions (lending and borrowing libraries, vendors, library departments, etc.) in a timely, effective and proactive manner. • In consultation with the department head, designs and implements programs to increase use and awareness of ILL. • Documents and updates USF lending/borrowing policies and procedures in the ILL procedures manual. • Performs periodic evaluation of ILL workflows and coordinates realignment of workflows, as needed. • Prepares statistics using online resources (OCLC & ILL/ILLiad, etc.) for importing data and compiling records for departmental reports. • Participates in ILL workshops and actively networks with other libraries. • Participates in staff development activities and stays current with changes in ILL best practices, functionality within OCLC & Sierra software, and other developments in the field. Recommends changes in collaboration with library colleagues and the department head. Library Support and Activities 10% • Participates in library cross-training initiatives. • Participates in professional development activities and stays current with Access Services/Circulation best practices. • In consultation with the department head and OPE Lead, participates in library outreach events and displays, and serves on Library and USF committees. • Communicates and coordinates with other library departments to achieve ILL and Access Services goals of service and resource utilization. • Performs other duties, as assigned. Work Hours: • Working hours: 37.5 hours/week (FT) • Nights/weekend shifts will be required. • Hours are subject to change during holidays, intersession, summer session, final examination periods, and in case of the absence of regularly scheduled personnel and operational needs. • Hire-in rate: $32.28/hr. Minimum rate after successfully completing the probationary period is $33.89. Minimum Qualifications: • Four years of higher education (120 units) or an equivalent combination of education and experience. • Excellent written and verbal communication skills. Excellent computer skills, including knowledge of Microsoft Word/Excel. • Must possess excellent organizational skills, including ability to maintain records with great attention to detail. • Self-motivated with initiative and flexibility in order to respond to changing needs and priorities. • Capable of working with minimal supervision; able to make decisions independently within the framework of departmental and library policies and goals. • Able to analyze, evaluate, assess and solve problems, improve services, policies and procedures. • Demonstrated experience or interest in working with diverse groups, cultural humility and ability to support the advancement of DEI initiatives. Preferred Requirements: • Equivalent of 3 years performing work relevant to the position in a college, university library (preferred) or public library, including knowledge of basic access services/circulation routines in an automated ILS environment (e.g., Innovative Interfaces Sierra). • Experience using Library of Congress Subject Headings, Library of Congress Classification Schedules, OCLC Connexion and library Discovery platforms. • Demonstrated troubleshooting and problem-solving skills. Experience marketing ILL services to campus stakeholders. • Experience instructing users in requesting materials, utilizing different library request interfaces. Requirements: • Applicant must submit a cover letter, resume, and three references. • This position requires the employee to work on campus 5 days a week. Full-Time/Part-Time:Full time Pay Rate:Hourly Salary Range :$32.28/hour To apply, visit https://apptrkr.com/6772753. The University of San Francisco is located in the heart of one of the world’s most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a student’s passion for social justice and a desire to “Change the World From Here.” For more information, visit http://www.usfca.edu. Copyright ©2025 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/ jeid-9bace8a6ca0521499b56fd877806ca36

Employer: University at Buffalo Human Resources Expires: 09/05/2026 In House Title & Department:P260047 - Access Control Specialist - University Police  Posting NumberP260047  Position Summary:   The Access Control Specialist provides technical and operational support to the Access Control Coordinator in the administration and maintenance of the University at Buffalo’s electronic building access control systems. Under the direction of the Access Control Coordinator and UBPD leadership, this position assists with user management, system troubleshooting, vendor coordination, and access control projects across university-owned buildings.The Access Control Specialist supports the Door Access Rules Management (DARM) system, monitors workflows related to repairs and installations, and assists with system updates and permissions management. This position works closely with the University at Buffalo Police Department, University IT, and external vendors to help ensure the secure, reliable, and uninterrupted operation of access control systems in support of campus safety.Duties include, but are not limited to:Access Control Support & Operations• Assist the Access Control Coordinator with walkthroughs and coordination with University departments for access control hardware additions or modifications.• Investigate reported system issues and perform minor troubleshooting and repairs, including panel resets and basic hardware issues; escalate complex issues and coordinate vendor involvement as directed.• Monitor access control repairs, upgrades, and new installations to help ensure proper system operation and minimize service interruptions.• Participate in project walkthroughs with vendors and campus requestors for new or upgraded access controlhardware.• Have the ability to work in constructions areas, climb a ladder, and learn safety protocols in these areas.System Administration & Security• Assist with managing users and permissions within the access control software, including maintaining sub-administrator access in accordance with university policy and police administration guidance.• Support the creation, updating, and maintenance of data and rules within the Door Access RulesManagement (DARM) system.• Work in conjunction with UBPD IT and University IT to help maintain system integrity and proper integration with DARM and credential import processes.Vendor & Project Coordination• Assist with coordinating vendors for pricing, licensing, updates, and routine system maintenance.• Monitor project workflows to help ensure vendors remain on schedule in accordance with RFP and contract requirements.• Track workflow and assist with billing coordination to ensure hardware and software costs are assigned to the appropriate requestors.Training & User Support• Provide support and basic training to building managers and sub-administrators responsible for access control permissions.• Serve as a technical resource for departments regarding access control procedures and system functionality, referring policy decisions to the Access Control Coordinator or police administration as appropriate Outstanding Benefits PackageWorking at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. We support your growth and development through our career coaching and training department and we qualify as a public service loan forgiveness organization. Learn more about the great benefits the University at Buffalo has to offer. About The University at BuffaloThe University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.        Minimum Qualifications: • Bachelors degree with two years of experience, or masters degree or professional certification with no experience. A combination of education and experience may be considered in lieu of a degree on a year for year basis.• Effective communication skills with vendors, suppliers, and co-workers.• Experience assisting with project coordination, including scheduling vendor work and monitoring progress.• Ability to support training efforts for sub-managers responsible for access control within their assignedareas.• Computer literacy, including experience with workflow management systems and Microsoft Officeapplications.• Ability to learn, comprehend, and utilize access control software systems.• Ability to troubleshoot and resolve minor access control system issues.• Ability to travel within and between University at Buffalo campuses.• Valid New York State driver’s license.  Preferred Qualifications:• Strong communication skills for interacting with vendors, co-workers, and campus stakeholders.• Knowledge of Lenel/Honeywell access control systems; ability to learn and support the DARM system.• Two (2) years of related access control experience preferred.• Lenel system certifications, including system administration, preferred.• Demonstrated troubleshooting and problem-solving skills related to access control hardware and software.• Ability to assist with coordinating projects through completion under the direction of the Access Control Coordinator.• Proficiency with Microsoft Office Suite and experience with, or ability to learn, workflow management systems.  FTE:  1.0 University at Buffalo is an affirmative action/equal opportunity employer and in keeping with our commitment, encourages women, minorities, persons with disabilities and veterans to apply.  Salary Range:$75,000 - $85,000    Posting Period:03/06/202609/05/2026  Posting Link:https://www.ubjobs.buffalo.edu/postings/61514   Contact:Gregory Sauersgsauers@buffalo.edu716-645-8926

Employer: Black Box Network Services Expires: 08/18/2026 If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do and be their best.  Globally recognized as one of the largest Technology Solutions Integrators, you will have the unique benefit of being a part of an organization that is experiencing tremendous growth and success.  Whether you’re a recent grad or a seasoned industry professional, you can experience meaningful career growth at Black Box. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting, unique and high-profile projects across the globe. We offer a wide range of job opportunities, competitive compensation, benefits, and more.This Opportunity:The Structured Cabling Technician will be responsible for the installation, termination, and testing of low voltage cabling systems in new construction and active facilities. Read, comprehend, and adhere to project design drawings and plans, specifications, manufacturer recommendations, and installation standards while installing/ decommissioning of critical cabling and network infrastructure in a Data Center environment. Safety is our Priority; you will follow Safe Work Practices to ensure that every person Stays Accident Free Every-day. Technicians must exhibit the ability to provide outstanding customer service and deliver project installations according to the customer’s expectations.Needs for Success:Listen carefully and follow instructions.Work and learn as a team, teach and mentor lesser experienced Infrastructure Technicians.Able to distinguish color.Knowledge of safe and appropriate use of basic hand tools for Telecom and Construction Industry.Positive attitude and work ethic to execute assigned project work with a high degree of attention to detail.Willingness to work days, nights and weekends as required.Have a reliable source of daily transportation.Read, write, and understand English.What You Bring to the Table:High School Diploma, GED or equivalent required.Zero to 5+ year of experience.OSHA 10 preferred – must obtain within 90 days of hire.First Aid / CPR certificate within 90 days of hire.Fiber Optic Association Certifications preferred.BICSI Technical Certifications preferred.

Employer: Columbus City Schools - Talent Acquisition Expires: 10/27/2026 Job Posting Name2026 - 27 COMPUTER SPECIALISTJob DescriptionColumbus City Schools is currently accepting applications for our anticipated teacher needs for the 2026-27 school year. A comprehensive list of positions and in-depth job descriptions will be posted here in late winter/early spring of 2026. ABOUT USAt Columbus City Schools, we strive to make sure each student is highly-educated, prepared for leadership and service, and empowered for success as a citizen in a global community - but we can't do it without you! As an award-winning school district in the city of Columbus, Ohio, we are proud of the work our more than 9,000 employees (including teachers, coaches, and administrators) do every day to change the lives of our students. With more than 47,000 students located in over 100 different schools around the city of Columbus, we know there's a teaching position that's right for you. POSITION OVERVIEWThe teacher, within the area of his/her professional expertise, will instruct students using methods that are consistent with the program(s) of studies adopted by the Board of Education. Our teachers work cooperatively with staff members to develop and implement effective educational programs and to deliver appropriate services to students. QUALIFICATIONS·        Valid Ohio teaching certificate or license·        Proper endorsements as required

Employer: Georgia Southern University Expires: 10/12/2026 IT Service Desk Support Analyst Job ID: 297154 Location: Statesboro, Georgia Full/Part Time: Full Time Regular/Temporary: Regular About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed. Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Statesboro Campus - Statesboro, GA Department Information IT Services - Support Automation Job Summary The IT Service Desk Support Analyst provides frontline Tier 1 technical support to faculty, staff, students, alumni, and partners. This role serves as a primary point of contact for IT-related incidents, service requests, and inquiries, delivering timely, accurate, and customer-focused support in alignment with established service level agreements (SLAs). The position combines strong technical troubleshooting skills with excellent communication and customer service capabilities. The IT Service Desk Support Analyst documents, resolves, and escalates issues as appropriate, contributes to continuous service improvement, and supports standardized processes, tools, and knowledge resources that enhance the overall customer experience. Responsibilities • Provide Tier 1 support for hardware, software, operating systems, applications, peripherals, and enterprise services• Perform initial diagnosis and troubleshooting, resolving issues at first contact• Appropriately escalate unresolved or complex issues to support teams with clear documentation and troubleshooting history• Provide and diagnose issues related to configuring, deploying, maintaining, and supporting desktops, laptops, mobile devices, printers, phones, and collaboration technologies• Support Windows, macOS, iOS, Android, and common productivity and instructional applications• Assist with endpoint management activities including question in support of imaging, patching, application delivery, and device compliance• Support account-related requests including password resets, access requests, and multi-factor authentication troubleshooting• Manage customer expectations regarding timelines, impact, and resolution• Contribute to and maintain knowledge base articles, troubleshooting guides, and standard procedures• Collaborate effectively with Service Desk leadership, peers, IT support teams, and functional partners• Assist with training and mentoring of student employees or new staff as assigned• Support special projects and initiatives related to Service Desk, IT operations and customer engagement Required Qualifications Educational Requirements • High school diploma or equivalent Required Experience • One (1) year experience in related work Preferred Qualifications Preferred Educational Qualifications • Bachelor's Degree Preferred Experience • One (1) year experience in related work• Customer service experience Proposed Salary $19.23 per hour This is a non-exempt position paid on a biweekly basis. Required Documents to Attach • Resume• Cover Letter• Two (2) Professional References Knowledge, Skills, & Abilities ABILITIES • Consistently exhibit engaging customer service• Ability to support various constituencies served by the University• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position• Ability to explain technical concepts in a manner appropriate for non-technical users• Ability to deliver a consistently high level of customer service, ensuring clear, professional, and empathetic communication• Ability to maintain confidentiality and secure sensitive information KNOWLEDGE • Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success SKILLS • Effective communication (verbal and written), organizational and human relations skills• Skilled in de-escalation techniques when assisting users experiencing service disruptions Apply Before Date May 21, 2026 Application review may begin as early as April 16, 2026. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at mailto:hrservice@georgiasouthern.edu?subject=Job%20Opening%20Questions. For technical support, please call the USG Service Desk at (877) 251.2644, or email mailto:support@usg.edu. USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Conditions of Employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Legally authorized to work in the United States for the duration of employment without assistance from the University. Must be able to perform duties and responsibilities with or without reasonable accommodation. Georgia Southern University is a Tobacco and Smoke-Free Community. Equal Employment Opportunity Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947 Other Information • Must be able to perform duties and responsibilities with or without reasonable accommodation.• Evening and weekend work may be required.• Workweek may occasionally extend beyond 40 hours.• Participate in on-call rotations or extended support hours as required.• Work generally performed in an office environment.• Travel may be required. Background Check • Standard To apply, visit https://apptrkr.com/7070064 Copyright ©2025 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/ jeid-8e5b6e4e737633409e588dea689ad4d0

Employer: U.S. Navy - National Team Expires: 10/01/2026 The Baccalaureate Degree Completion Program (BDCP) is a collegiate program that allows eligible students to complete their bachelor’s degree while earning full Navy pay and benefits. BDCP participants receive financial support and a guaranteed path to become a commissioned U.S. Navy Officer upon graduation and successful completion of Officer Candidate School (OCS) or Officer Development School (ODS).While in school, BDCP students have no day-to-day military obligations—the only ongoing requirement is maintaining Navy physical fitness standards through the Physical Readiness Test (PRT).CommunityNaval Aviator / Naval Flight Officer (Pilot/NFO): Operate Navy aircraft to execute missions in aviation and air operations.Key BenefitsFull-time Navy pay and Health care benefits while in collegeGuaranteed Officer Candidate School (OCS/ODS) seat after graduationAdvancement opportunities up to E-6 prior to commissioningLeadership, mentorship, and career development while earning your degreeEligibility RequirementsU.S. Citizen, at least 19 years oldEnrolled or accepted at an accredited four-year college or university60+ semester hours (or 90+ quarter hours) completedMinimum 2.8 GPACurrently not accepting none medical waiversMust meet Navy medical and PRT physical fitness standardsSecurity clearance required for certain communitiesAreas of StudyNo restrictions on areas of study, however majors in science, technology, engineering and mathematics, or those studies which have a direct application to a naval career will be given strong consideration at the professional recommendation board. Why Choose BDCP?The BDCP allows you to finish college without financial stress while preparing for an elite leadership career in the U.S. Navy. You will graduate ready to lead Sailors, manage advanced technology, and make a global impact while gaining professional experience, full-time pay, and benefits before graduation.Next StepsClick HERE to be connected to an officer program specialist.

Employer: Black Box Network Services Expires: 08/18/2026 If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do and be their best.  Globally recognized as one of the largest Technology Solutions Integrators, you will have the unique benefit of being a part of an organization that is experiencing tremendous growth and success.  Whether you’re a recent grad or a seasoned industry professional, you can experience meaningful career growth at Black Box. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting, unique and high-profile projects across the globe. We offer a wide range of job opportunities, competitive compensation, benefits, and more.This Opportunity:The Structured Cabling Technician will be responsible for the installation, termination, and testing of low voltage cabling systems in new construction and active facilities. Read, comprehend, and adhere to project design drawings and plans, specifications, manufacturer recommendations, and installation standards while installing/ decommissioning of critical cabling and network infrastructure in a Data Center environment. Safety is our Priority; you will follow Safe Work Practices to ensure that every person Stays Accident Free Every-day. Technicians must exhibit the ability to provide outstanding customer service and deliver project installations according to the customer’s expectations.Needs for Success:Listen carefully and follow instructions.Work and learn as a team, teach and mentor lesser experienced Infrastructure Technicians.Able to distinguish color.Knowledge of safe and appropriate use of basic hand tools for Telecom and Construction Industry.Positive attitude and work ethic to execute assigned project work with a high degree of attention to detail.Willingness to work days, nights and weekends as required.Have a reliable source of daily transportation.Read, write, and understand English.What You Bring to the Table:High School Diploma, GED or equivalent required.Zero to 5+ year of experience.OSHA 10 preferred – must obtain within 90 days of hire.First Aid / CPR certificate within 90 days of hire.Fiber Optic Association Certifications preferred.BICSI Technical Certifications preferred.

Employer: Washington State Liquor and Cannabis Board Expires: 06/08/2026 IT Customer Support - Senior/Specialist - Supervisor    Salary $84,120.00 - $113,148.00 AnnuallyLocation Thurston County – Olympia, WAJob Type Full Time - PermanentRemote Employment Flexible/HybridJob Number 2026-3304-03953Department Liquor and Cannabis BoardDivision Information Technology ServicesOpening Date 05/08/2026DescriptionBenefitsQuestions Description    WSLCB Vision  Safe communities for Washington State    Mission Promote public safety, public health, and trust through fair administration and enforcement of liquor, tobacco, cannabis and vapor laws.   This recruitment is open until filled. First review of applications will be May 29th, 2026, please submit an application on or before May 28th, 2026. The hiring authority reserves the right and may exercise the option to make a hiring decision at any time. We encourage all to apply as early as possible. This position is currently a hybrid position. This position will be required to work in the office at least 2 days per week. This may change based on business needs.  There may be some travel required within the State of Washington. Who we are The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety, public health, and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance.We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business-initiated process improvement.  Our commitment to DEIBThe WSLCB strives to promote Diversity, Equity, Inclusion, and Belonging (DEIB) in all aspects of our work. This includes a commitment to our workforce and external stakeholders. It is our mission to build, educate, and inspire an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education, background, or beliefs. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such as, Rainbow Alliance and Inclusion Network; Veteran Employee Resource Group; Latino Leadership Network, Blacks United in Leadership and Diversity; Disability Inclusion Network; Washington Immigrant Network; Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network; Supporting our Voices, Empowering Rights, and Engaging Indigenous Governance; and Interagency Committee of State Employed Women. Your opportunity at a glanceThe WSLCB Information Technology Services Division is announcing an exciting opportunity for an IT Customer Support Senior/Specialist - Supervisor at Olympia, WA. This position resides with the IT Operational Support Team and reports directly to the Operational Support Manager, who reports directly to the Chief Information Officer (CIO) of the Information Technology Services Division (ITSD). The Operational Support team is responsible for delivering frontline technical support and ensuring seamless day-to-day IT service delivery across the agency. This team handles incident management, service requests, and user support. The team acts as the first and last point of contact for all IT issues and collaborates within the division to support product management and road mapping of applications, environments, and hardware. The team works to diagnose and resolve technical problems and maintain good records through the IT ticketing systems. Proactively, the team develops and implements system monitoring, contributes to user access management, and maintains service level agreements to ensure high performance of IT services and an excellent end user experience. This position supervises all service desk members of the team which consists of IT customer support professionals. As a member of the division leadership, this position interacts with other agency leaders both within and outside the division and must contribute to and represent the agency’s leadership goals and vision.This position is responsible for overseeing the daily operations of the service desk team, ensuring timely and effective resolution of technical issues and support requests. This position facilitates the collaboration with higher tiered support for issues that exceed the skill or documented procedures of the knowledge base. The service desk supervisor monitors staff performance, gives guidance and training, collaborates with other supervisors, and creates and implements procedures to improve service quality and efficiency. By acting as a liaison between the service desk and other agency leadership, the supervisor ensures customer satisfaction and compliance with agency policies and service-level agreements (SLAs). Additionally, the position performs complex work by analyzing trends in support and incident requests to identify recurring problems and develop plans proactively to prevent future issues. If you have an interest in serving as the agency’s Customer Support Supervisor, and working with leadership and your own team, while assisting internal customers, we encourage you to apply to be a part of the WLSCB team!WSLCB provides a modern work environment and excellent benefits including: A comprehensive benefits package (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)Paid Vacation, Leave, and HolidaysTuition Waiver (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees) Tuition reimbursement (courses taken with prior approval in order to further employee’s career development with the WSLCB)Training and career development programs (including online courses and LinkedIn Learning) A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible) Employee Assistance Program - confidential program created to promote the health, safety and well-being of public service employees Generous wellness program (we offer reimbursements for certain fitness related activities)Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia) Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to workFree parking  Duties  Some of the duties you will perform are: Independently develop, document and standardize service desk workflows to ensure consistency and efficiency.Contribute to and implement service level agreements for various request types to establish clear performance expectations.Manage and refine knowledge base of multidisciplinary issues and resolutions to empower staff with quick reference material and reduce repeat incidents.Train service desk staff on new and updated procedures to ensure consistent understanding and implementation.Provide direct supervision of service desk personnel, establish position objectives and expectations.Establish short-term objectives and long-term service desk goals; engage staff and colleagues in collaboration development of short and long-term objectives; obtain manager review and approval of long-term technical roadmap; ensure alignment with division’s approved technology roadmap.Foster a culture of collaboration, ownership, and continuous improvement.Mentor team members on service desk principles and tools.Consistently communicate division and agency decisions and priorities to staff, seeking input and feedback whenever possible.Configure and maintain application supporting agency ITSM effortsMaintain ITSM incident and service request catalog and incorporate user feedback to improve and streamline processes.Review and prioritize incoming tickets to ensure incidents and requests are categorized correctly and addressed within established service level agreements.Independently track ticket progress and resolution times to identify delays or bottlenecks and take corrective action as needed. Use novel and complex methods to enhance service in this domain.Understand and collaborate on improvement to incident response protocols and escalation procedures.Conduct post-incident retrospectives and promote accountability and ownership as a part of team culture.Escalate high impact system specific issues to appropriate technical team members in a timely and structured manner.Develop and maintain clear documentation of escalation procedures and ensure all service desk staff understand and follow the procedures.Encourage a culture of simplifying resolution by fostering dialogue and promoting the ideals of solving issues at the simplest level.Act as a point of contact for escalated user concerns, ensuring issues are addressed professionally and promptly.Gather and analyze user feedback to identify trends, improve service quality, and guide team training needs.  Qualifications  Required Qualifications: Option 1: Six (6) years of recent professional experience in technical knowledge of IT systems, service desk tools and service desk methodology and six (6) year's experience in IT and related experience, computer science or a related field or substituted work experience. Option 2: An Associate's degree, in IT and related experience, computer science or a related field.; OR completion of two (2) year accredited vocational training program in IT or related program. ANDFour (4) years of recent professional experience as listed above and four (4) years of technical knowledge of IT systems, service desk tools and service desk methodology.  Option 3: Bachelor’s degree in IT and related experience, computer science or a related field.AND Two (2) years of recent professional experience as listed above and two (2) years of technical knowledge of IT systems, service desk tools and service desk methodology.  The above experience should include progressive experience and demonstrable knowledge in following areas:Leadership and team management skills as demonstrated by at least 2 years’ experience as a supervisor or in a lead support capacity.Strong customer service and communication abilities demonstrated by at least 6 years’ experience in a customer facing IT role.2 or more years’ experience supporting SaaS ITSM solutions such as EasyVista or similar purposed applications and the supporting configuration and scripting languages such as Python, PowerShell, or SQL.Sound problem solving and decision-making skills as demonstrated by proven experience resolving complex IT issues and handling escalations.Preferred/Desired Qualifications: Information Technology Infrastructure Library Foundation (ITIL) certification or equivalent IT service management (ITSM) knowledge.Experience using service desk analytical tools (Dashboards, KPIs, SLAs)Demonstrated history of developing training or delivering staff training sessions.Recent experience creating Visual Basic (VB), PowerShell scripts and other scripting tools Required Equity Competencies: The ability to take action to learn and growThis equity competency identifies people who are curious about themselves and others, who take responsibility for knowing their own strengths and weaknesses, and who use their learning to make government programs and processes more efficient and effective to serve all in Washington.The ability to take action to meet the needs of others This equity competency identifies people who are flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.Competencies: Accountability: Accept personal responsibility for the quality and timeliness necessary to achieve excellent results. With little oversight, develop innovative solutions to a variety of issues. Make timely decisions although faced with limited data or resources. Accept your own role when expectations are not met and respond quickly to resolve issues with others.Build and Maintain Relationships: Earn the trust, respect, and confidence of coworkers and customers through consistent honesty and professionalism in all interactions. Build and maintain working relationships characterized by mutual acceptance and cooperation. Contributes to an environment that honors diversity and uses diverse perspectives to meet the agency’s mission and goals.Effective Communications, General: Convey clear, timely, persuasive messages that positively influence the thoughts and actions of others.   Effectively express ideas and information through the written and spoken word using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader or audience (“plain talk”).  Keeps supervisor and co-workers informed while sharing complete and accurate information with others to include staff and people outside the organization. Practices active listening by concentrating on person or caller; listens without interrupting; and asks questions to clarify and verify information.Effective Communications, Writing Skills: Composes clear, straightforward, and technically correct documents. Proofreads and edits information to improve clarity, organization, content, and correcting errors in grammar, punctuation, and spelling.  Independently compose written responses to emails and letters from customers answering questions, providing information, and/or explaining decisions made regarding eligibility for services or compliance with rules.  Extract and compile data to prepare narrative, statistical or other reports for review, analysis, documentation, etc (e.g., financial, payroll, labor distribution, purchasing, inventory, registration, patient or student information)LEAN: Actively pursue opportunities for problem solving and continuous process improvement, participate in team huddles, and promote program priorities and results.Serving Customers: Build and maintain internal and external customer satisfaction with the products and services offered by the Liquor Control Board, develop innovative ideas that provide solutions to our customers’ challenges.Safety: Understand and follow agency safety policies and other standards established to maintain a safe work environment.  Carefully organize your personal workspace to minimize the likelihood of accidents.  Report all injuries, accidents or hazards to your supervisor immediately.Adaptability: Demonstrates flexibility in the face of change. Projects a positive demeanor regardless of changes in working conditions. Shows the ability to manage multiple conflicting priorities without loss of composure.Analysis: Use data and information in a clear and rational thought process to assess and understand issues, evaluate options, form accurate conclusions, and make decisions.Judgment:Exhibits sound judgment and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person(s) when necessary. Works effectively without constant and direct supervision or guidance.Consulting: Employ expertise, credibility, and effective partnering to help clients identify, evaluate, and resolve complex or sensitive issues, problems, and service needs.Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.Computers and Electronics: Knowledge of electronic equipment, computer hardware and software, including applications, programming and databases. Demonstrates advanced proficiency by quickly adapting to new technology and easily acquiring new technical skills.Program Management: Effectively direct and integrate all aspects of a project or program, ensuring that work progresses toward achieving goals and objectives.Research Skills: gather information: Can create data gathering processes; can propose/formulate new processes; able to design new organizational systems; can validate appropriateness of data/information; can logically defend outcomes/results; can analyze and evaluate the accuracy of data; can integrate multiple items of data; contrasts conflicting data; can identify and organize documents and information in ways that make it useful for subsequent applications.Stress Tolerance: Effectively handle highly stressful or adverse situations, making good decisions, working calmly and accurately, and helping to calm others.Tact & Diplomacy: Respond to difficult, stressful or sensitive interpersonal situations in ways that reduce or minimize potential conflict and maintains good working relationships among internal and external customers.Workload Management: Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, and on time.Personnel Management: Assesses current and future staffing needs based on organizational goals and budget realities. Using merit principles, ensures staff are appropriately selected, developed, utilized, appraised, and rewarded; takes corrective/disciplinary action when necessary.Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job description, we encourage you to apply. At the Washington State Liquor and Cannabis Board, we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles. Supplemental Information   HOW TO APPLY    PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED.    IMPORTANT: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified: Completed online application.Current Resume.Letter of Interest describing how you meet the specific qualifications for the position.Three professional references to include a current or recent supervisor with email addresses and phone numbers.**A resume will not substitute for completing the "work experience" section of the application.    The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.   Please Note: The use of Generative AI (like chat GPT) is not allowed on the application.Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Other Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: "No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business. RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of cannabis, useable cannabis, or cannabis-infused products, or derive any profit or remuneration from the sale of cannabis, useable cannabis, or cannabis-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment. All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability.  You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process. For questions about this recruitment, or to request reasonable accommodation in the application process, please email hrjobs@lcb.wa.gov or call (360) 664.1674 For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384.  

Employer: Cul’s Courthouse Grille Expires: 06/07/2026 Cul’s Courthouse Grille is looking for a Service Desk Specialist to provide technical and operational support for our restaurant systems and guest services. In this role, you will act as the go-to person for troubleshooting technology issues, supporting our team with POS and reservation systems, and ensuring smooth digital operations in our fast-paced historic restaurant environment. This is an excellent hybrid position for someone who enjoys problem-solving and supporting both staff and guests.Key Responsibilities•  Serve as the primary point of contact for all service desk requests from staff and management•  Troubleshoot and resolve issues with POS systems, tablets, printers, online ordering platforms, and reservation software•  Support Wi-Fi network, security cameras, sound system for live music events, and other restaurant technology•  Manage and update digital menus, website content, and online booking systems•  Assist with data entry, sales reporting, inventory logs, and basic administrative tasks•  Provide training and ongoing support to team members on restaurant software and equipment•  Respond to guest tech-related inquiries (e.g., online reservations, gift cards, Wi-Fi access)•  Monitor system performance and coordinate with external vendors when needed•  Help maintain organized digital records and backupsRequirements•  1+ years of experience in IT support, help desk, or technical customer service (restaurant/tech experience a plus)•  Strong problem-solving skills and patience when helping non-technical team members•  Familiarity with POS systems (Toast, Square, etc.), Google Workspace, and basic networking preferred•  Excellent communication and customer service skills•  Ability to work flexible hours, including some evenings and weekends•  Reliable transportation and ability to lift up to 30 lbs when handling equipmentCompensation$17–$22 per hour (based on experience and technical skills)Potential for performance bonuses and growth.What We Offer•  Work in a unique historic restaurant setting with a supportive small team•  Employee meals during shifts•  Hands-on experience with restaurant technology and operations•  Opportunity to grow within the business•  Flexible scheduling

Employer: Idaho National Laboratory - Nuclear Science and Technology (NS&T) Expires: 05/25/2026 Position Summary: Manage high-impact solicitations fueling breakthroughs at universities, national labs, and industry partners. Your peer review expertise ensures critical funding flows to scientists and engineers solving tomorrow's most complex challenges.Essential Job Functions and Responsibilities:Develop funding opportunities and strategies for important aspects.Work with the Department of Energy for contract management, eligibility questions, and documentation questions from external applicants.Perform initial compliance reviews for funding opportunity and data analysis compiling reviews.Recruit peer reviewers by reading proposals and finding the best experts to review, manage the peer review process, host review panels, and review feedback to peer reviewers.Compile final recommendation documentation for the Department of Energy.Interface with internal and external partners for developing funding opportunity documents.Provide strategic recommendations to managers and other partners.Communicate funding opportunities to internal and external individuals, which includes developing and presenting slides and acting as the point of contact for questions. Perform complex work tasks with little or no direction, based on in-depth knowledge of program elements and contracting principles. Talent Bridge Program Duration: 12 months, with a potential 1-year extensionTalent Bridge Program Benefits:Mentored environment providing post-degree work experience.Opportunities for professional development and training.Accelerated knowledge transfer from retiring staff to early career individuals.Required:Level 1:  Recent graduate (within the past 12 months) with a bachelor’s degree in public policy, business management, data analytics, information Management or related field from an ABET-accredited program. Level 2:  Recent graduate (within the past 12 months) with a Master’s degree in public policy, business management, data analytics, information Management or related field from an ABET-accredited program. This position is subject to export control restrictions per the Department of Energy. For this reason, you must be either a US Citizen or a US Green Card holder to qualify for the job.  The ideal candidate will possess:Familiarity with data manipulation and management in database systems such as FedConnect, Portfolio Analysis and Management System (PAMS), Grants. Gov, PICS, or similar systems.Experience working directly with DOE.Knowledge of nuclear science and engineering topics.Physical Requirements:The employee is frequently required to stand, walk, sit, bend, operate a computer keyboard or type, handle materials, or reach with hands and arms performing the essential functions of the classification. The duties require sitting for long periods, accessing stored file boxes and file cabinets and moving and organizing physical file materials. The employee must occasionally lift 25 pounds. Specific vision abilities required by this classification include close vision, distance vision, depth perception and ability to adjust focus, conduct research and inspect materials. Sufficient clarity of speech and hearing abilities required by this classification includes those which permit the employee to discern verbal instructions, communicate effectively in person, by telephone or electronic mail. While performing the duties of this classification, the employee works in an office setting where the noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Job Information:Idaho National Laboratory is hiring a Solicitation and Peer Review Specialist to work on our NE External Innovation Integration Office team. Our team works a 9x80 schedule located out of our Idaho Falls facility with every other Friday off.The pay range for this position is: Level 1 $58,704 to $63,228 / Level 2 $71,100 to $76,560. At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.Multi-Level: This is a multi-level posting and you will be placed at the appropriate level dependent on depth and breadth of proven experience and skills.

Employer: Boise State Human Resource Services Expires: 05/18/2026 Business Systems Analyst (Remote Eligible) Boise State University Job no: 499629 Work type: Non-Classified/Professional Location: Boise, ID,Remote Categories: Information Technology,Education and Training,Remote,Extended Studies,Mid-Level Join the Extended Studies Systems Team! Are you a technical problem-solver who loves bridging the gap between user needs and software solutions? The Division of Extended Studies is looking for a Business Systems Analyst to help us build the next generation of higher education tools. If you have a knack for workflow design, a passion for data integrity, and want to work with a high-impact team pushing Boise State beyond traditional boundaries, apply today! Job Summary/Basic Function:This position manages maintenance activities within required deadlines and responds to the campus community's requests for maintenance while developing strategies and methods for automated system improvements. This position may have the opportunity to work remotely, where all work is performed from an alternative work location, either within or outside the state of Idaho. Relocation reimbursement is not available for this position. Candidates in this role must be able to work Monday through Friday, 8:00 am - 5:00 pm (Mountain Time), providing real-time support through Zoom, chat, and email while also completing assigned duties based on priorities. This position is not eligible for VISA Sponsorship.Department Overview:The Division of Extended Studies is on a mission to extend higher education beyond traditional boundaries. Our collaborative teams expand student access and improve student success with innovative programs that reach across our metropolitan area, Idaho, and beyond. We facilitate online education, community-based programs, concurrent enrollment at high schools, summer sessions, continuing education programs, and other lifelong learning options. Join us! The Systems team is a crew of creative, solution-oriented professionals dedicated to architecting robust technological answers to the division's operational hurdles. We leverage a diverse toolkit of enterprise systems to ensure our internal partners have the data and automated workflows needed to prioritize student success. We believe in the force multiplier of smart software, and we're looking for a Business Systems Analyst who shares our passion for shaping the future of higher education through technical excellence, precise documentation, and collaborative problem-solving. Level Scope:Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and /or support employees. Essential Functions: • Participates in software and integration testing; reviews, analyzes and documents test results and recommends changes to achieve desired results. Reviews new functionality and communicates and trains other system users. • Analyze and review application systems modules and documentation to ensure applications are properly developed and implemented into production according with department standards and customer requirements, maintain the development and production environments, run processes, and assist developers in diagnosing production problems. • Create and design queries of data, collaborate with other team members and users to identify problem areas and be proactive in recommending solutions to problems. Participate in group projects or in one-to-one meetings with client users to design, test, and train in the specific applications and improve their skills in systems analysis. • Maintain and organize the backlog of pending system enhancements and defects to facilitate informed prioritization decisions. • Serve as a functional representative during technical design discussions to ensure that solutions remain user-friendly and intuitive for staff. • Proactively monitor system logs and user activity to identify potential technical errors or recurring training gaps among the staff. • Manage data integrity efforts, including bulk data imports and exports and the generation of ad-hoc operational reports for divisional staff. • Draft communication and prepare training resources to support the rollout of new system features and updates. • Execute initial triage for user-reported issues, resolving routine inquiries such as access problems and basic report assistance. • Facilitate discovery sessions with stakeholders to document current workflows and identify opportunities for process improvements within supported applications. • May perform other duties as needed. Knowledge, Skills, Abilities: • Ability to adapt to changing workplace technology. • Highly organized, able to work effectively across organizational boundaries. • Knowledge of systems analysis and operating system environments. • Ability to develop technical documentation such as job recovery procedures, IT standards, or a data dictionary. Minimum Qualifications:Bachelor's Degree and 2 years of experience, or equivalent progressively responsible professional experience.Preferred Qualifications: • At least 3+ years of experience performing functional requirements gathering, documentation, and User Acceptance Testing (UAT) within a higher education or enterprise software environment. • At least 2+ years of experience configuring and managing low-code/no-code platforms (e.g., Quickbase) or enterprise student systems (e.g., PeopleSoft, Slate). • At least 2+ years facilitating discovery sessions and documenting complex current and future state business processes for multi-departmental stakeholders. Salary and Benefits: Salary range is $64,001.60 - $66,589.20 annually and is commensurate with experience. Boise State University provides a best-in-class https://docs.google.com/document/d/1Yt-dextMkThD-AxYR_jyFNqjZ9_Hoyix95JzhwkHJIY/edit?usp=sharing, including (but not limited to): • 12 https://www.boisestate.edu/hr/payroll-and-processing/payroll-and-holiday-calendars/ AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)• Between 12-24 https://www.boisestate.edu/hr/benefits/sick-and-annual-leave-accrual/ for full-time Professional and Classified staff depending on position type and years of service• 10.76% University contribution to your https://www.boisestate.edu/hr/benefits/orp/ (Professional and Faculty employees)• 11.96% University contribution to your https://www.boisestate.edu/hr/benefits/persi/ (Classified employees)• Excellent medical, dental and other https://www.boisestate.edu/hr/benefits/medical-prescription-dental-and-vision/ coverages• https://www.boisestate.edu/hr/benefits/tuition-fee-waiver-benefit/ benefits for employees, spouses and their dependents• See our https://www.boisestate.edu/hr/benefits/ for more information! Required Application Materials:• Resume: Highlighting professional experience as a liaison between technical and functional teams.• Cover Letter.• Three Professional References.• A separate Supplemental Document titled "Additional Questions" with the following: • On the Extended Studies Systems Team, we value clear, articulate communication as much as technical proficiency. Because this role serves as a functional liaison and coordinates User Acceptance Testing (UAT), the ability to present ideas clearly is vital. To help us get to know you better, we require responses to two brief questions submitted as a document separate from your resume and cover letter. This is your chance to describe previous, real-world applications of your skills.• A key part of this position is acting as a bridge between business units and technical teams. Can you describe a time you had to translate a complex business need into technical requirements?• This role involves troubleshooting user-reported issues and investigating system errors. Tell us about a moderately complex technical issue you resolved and how you documented your findings. About Us:Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We're a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond. Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We're building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed. Learn more about Boise State and living in Idaho's Treasure Valley at https://www.boisestate.edu/about/ Applications close: Mon, 18 May 2026 05:55:00 GMT To apply, please visit: https://apptrkr.com/7133168 Copyright ©2025 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/ jeid-da5126907364ca4a8eb481651df5f932

Employer: California Department of Finance Expires: 06/08/2026 Are you considering a career in the technology field? If so, join the California Department of Finance as an Information Technology Specialist I, in the Information Services, Client Services, End User Support Unit! If you enjoy implementing technological solutions, providing technical assistance, and working within a team consider applying today!    Title: Information Technology Specialist I   Company: The State of California, Department of Finance   Unit: Information Services- Client Services, End User Support Unit Application Deadline: 5/18/2026  Salary:   $6,710.00 - $10,852.00     Application Link: (Please Note, only applications submitted at this link will be considered)    https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=516458   You will need to complete the Information Technology Specialist I exam to qualify for this opening:  https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=1750  Responsibilities:   Provide IT support to department staff regarding product and services  Microsoft Entra ID Administration Microsoft Universal Print Administration Prepare, deploy, relocate and received devices (e.g. laptops, desktops, iPhones, etc.) Install, move or repair hardware, or peripheral equipment Complete formal Service Requests as necessary Track, monitor, and audit IT assets using standard asset management tools Schedule and facilitate meetings related to IT projects Define the scope of the project in collaboration with senior management Document lessons learned and Post Implementation Evaluation Reports  Experience Requirement:   Two years as an Information Technology Associate; OR Four years of general information technology experience performing technical and/or analytical tasks for computer systems or services in any of the six domains or emerging information technology fields OR  120 semester units (or 180 quarter units) from an accredited college or university including at least 15 semester units (or 22.5 quarter units) of information technology or closely related course work.   Education Supplement Guideline:    Any equivalent combination of experience and education. When using education to meet minimum qualifications, education must include the specified IT or closely related course work.   For any questions or additional information on this or any of our other openings, please reach out to the Department of Finance Recruiting Team @ DOFRecruiting@dof.ca.gov 

Employer: Northmarq Expires: 06/08/2026 At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth. At Northmarq, we will help you unlock your potential – whether you are an industry veteran or you’re just getting started. Your new career is waiting. Start something special today. Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate! *This role supports a flexible schedule that prioritizes in‑office teamwork, with flexibility for remote work when appropriate.Northmarq is seeking an experienced Data Engineer to join its Bloomington, MN headquarters office. At Northmarq, we are a leading commercial real estate company dedicated to leveraging advanced technologies to drive data-driven decision-making across debt & equity, investment sales, loan servicing, and fund management. In this role on the Data Intelligence team, you will use your passion for data engineering to design, build, and maintain scalable data solutions that optimize workflows, enhance decision-making, and streamline operations company-wide. We are building upon platforms of success and need creative-minded individuals who thrive on driving quick and innovative changes. You will collaborate with other engineers, business analysts, product managers, and cross-functional teams to solve complex problems, enhance our data processes, adhere to industry standards, and stay ahead of emerging technologies.Position Responsibilities:Design, develop, and maintain robust, scalable data pipelines using Snowpark, including ETL/ELT processes for ingesting, transforming, and loading data from diverse sources.Build serverless data processing functions using Azure Functions for event-driven workflows, data validation, and lightweight ETL tasks.Leverage Snowflake Cortex AI/ML capabilities for advanced analytics, predictive modeling, and intelligent data enrichment.Lead integration efforts with third-party data providers and APIs for seamless data exchange using various synchronization methods.Architect and implement data solutions that meet business requirements, including scalable data models and database architectures in Snowflake.Partner with business analysts and stakeholders to define reporting requirements and deliver high-quality BI solutions, supporting Power BI development through data modeling and pipeline optimization.Implement and maintain CI/CD pipelines for data workflows, including automated testing and deployment.Collaborate with cross-functional teams to deliver data initiatives on time and within scope.Stay current with industry trends, best practices, and emerging technologies in data engineering.Qualifications:Bachelor's Degree in Computer Science, Data Science, or equivalent education and experience.3-5 years of experience in data engineering or a similar role.Proficiency in Python for data processing, pipeline development, and automation.Experience with Snowflake including Snowpark (or similar Python-based data pipeline frameworks).Familiarity with Snowflake Cortex AI features for analytics and data enrichment.Hands-on experience with Azure, AWS, or other cloud data services.Experience with APIs and API-based integrations for data exchange with external systems.Experience with Salesforce data extraction and integration.Proficiency in SQL and data warehousing concepts.Experience with DevOps methodologies, infrastructure as code, and git.Familiarity with Power BI or similar tool for analytics visualization.Understanding of Agile methodologies and work item tracking systems such as Jira or Azure DevOps.A curious drive with strong problem-solving abilities and attention to detail.Disciplined, dynamic, and flexible approach to work.Strong organizational skills with the ability to handle multiple tasks, assignments, and prioritize to meet deadlines.Self-motivated with the ability to work with minimal supervision.Excellent interpersonal and customer management skills.Strong oral and written communication skills.Demonstrated work ethic and willingness to work extended hours as required.Northmarq offers a highly competitive benefits package including: medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!Northmarq carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary range for the Data Engineer position is $105,000.00 to $135,000.00 annually. This range is a good faith estimate and the actual compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Employer: AI Signal Research, Inc. Expires: 06/08/2026 AI Signal Research, Inc. (ASRI) is recruiting for the Redstone Test and Engineering Services (RTES) contract in support of the Redstone Test Center mission to provide superior technical expertise conducting tests, analyzing the results, and reporting the results on systems, subsystems, and components related to aviation, missile, and sensor platforms. Education: See Months/Years of ExperienceMonths/Years of Experience: Must possess a Bachelor's Degree in a technical, science or business discipline  from an accredited college/university; or an Associate's Degree and two (2) years of applicable experience; or four (4) years of experience performing the job duties in the assigned specialty area; or four (4) years of military training, or a combination thereof, in the specialty area.Required Qualifications: U.S. Citizen. Must have or be able to obtain a security clearance.  Up to 30% travel.Duties:  Support testing of the RTC/PM ASE Architecture for the Test and Evaluation of Hostile Fire Systems (RATH). Candidate will support network architecture of Command-and-Control operations as well as various customers and entities. Execute physical network setup as well as maintain/troubleshoot system stability. Operate various pieces of test and support equipment to include power supplies, multi-meters, video cameras and data acquisition systems used in testing military weapon systems. Assemble and/or install equipment or parts requiring complex wiring, soldering, or connecting cable harnesses. Troubleshoot both mechanical, electrical power, and electrical control systems.   Learn how to operate and troubleshoot missile warning test equipment. Work from schematics and verbal direction and execute test operations while ensuring all activities are done in compliance with safety guidelines.   Learn various computer hardware and software applications to perform their job. Comments:  Compliance with health mandates as dictated by the contract may be a condition of employment.  Employees are subject to drug and alcohol testing as a condition of employment.

Employer: U.S. Army Corps of Engineers Expires: 06/08/2026 Computer ScientistDepartment of the ArmyUS Army Civilian Human Resources AgencyQualificationsWho May Apply: US CitizensSalary$57,331 - $97,867 per yearLocation1 vacancy in the following location:Vicksburg, MSRelocation expenses reimbursedYes—Payment of moving expenses is authorized subject to the provisions of the Joint Travel Regulations.Appointment typePermanentWork scheduleFull-timeSummaryAbout the Position: The Army Fellows Program provides an exciting opportunity to embark on a developmental, accelerated career path as an Army Civilian including continued training and educational opportunities, with no military obligation. Fellows may also receive paid training, certifications, and rotational assignments. Don't wait! Apply now to start your Civilian Army career today!DutiesAssist in the development of computer hardware and software for computer-based systems.Assist in the development of test programs and diagnostic procedures for computer hardware and software.Assist in identifying host computer requirements to produce or maintain computer command and control systems.Evaluate system security requirements to aid in the design of a system that will resist established or projected threats.Analyze output data to ensure accuracy of computer software and compliance of hardware operations with design specifications.Basic Requirement for Computer Scientist:Degree: Bachelor's degree (or higher degree) in computer science or bachelor's degree (or higher degree) with 30 semester hours in a combination of mathematics, statistics, and computer science. At least 15 of the 30 semester hours must have included any combination of statistics and mathematics that included differential and integral calculus. Degree must be completed by June 2026.In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:Specialized Experience: One year of specialized experience which includes assisting in the development of computer hardware and software for computer-based systems; or, assisting in the development of test programs and diagnostic procedures for computer hardware and software; or, analyzing output data to ensure accuracy of computer software and compliance of hardware operations with design specifications. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-05).OREducation: One full year of graduate level education (or will have completed one full year by June 2026) in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: computer science, mathematics or statistics.ORSuperior Academic Achievement: Successful completion (or will complete by June 2026) of all the requirements for a bachelor's degree with Superior Academic Achievement (S.A.A.). In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled, such as that identified in Education above. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR(2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR(3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (https://www.achshonor.org/).NOTE: Grade point averages will be rounded to one decimal point. For example, 2.95 will round to 3.0, and 2.94 will round to 2.9.NOTE: If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your S.A.A. claim must be based on class standing or membership in an honor society and you must provide evidence of your class standing or honor society membership with your application.ORCombination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.

Employer: State of Connecticut Executive Branch Expires: 06/08/2026 The State of Connecticut, Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) is seeking two Salesforce Developers (Information Technology Analyst 2) to lead the maintenance of legacy applications and development efforts in Salesforce on behalf of the Department of Social Services (DSS) (Micro Apps Team). WHAT WE CAN OFFER YOUVisit our State Employee Benefits Overview page!Professional growth and development opportunities.A healthy work/life balance to all employees. POSITION HIGHLIGHTSMonday - Friday.First Shift, 8:00 AM to 4:30 PM.Full-time, 40 hours per week.Location: Hartford.Hybrid (combination of on-site and remote work). THE ROLEThe Salesforce Developers will support the maintenance and operations of a newly implemented Interactive Voice Response (IVR) system that uses Salesforce and Amazon Web Services (AWS) Connect.Salesforce Developers can expect to:Translate business requirements into solutions that best leverage the Salesforce platform and various integrations.Design solutions that leverage Salesforce best practices and introduce new technologies when necessary.Design, build, and configure applications that are highly functional, scalable, and easily maintained.Develop end-to-end Salesforce solutions including custom platform development using Advanced Programming Experience (APEX), Triggers, Lightning Web Components (LWC), Visualforce, external data integrations, middleware tools such as Mulesoft, and Salesforce APIs (Application Programming Interface).Automate business processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flow, Assignment Rules, and email Alerts.Assist in the estimation of work effort, determination of required resources and schedule development.Participate in peer code reviews and unit testing.Provides application support by analyzing defects, replicating/fixing defects, and providing root cause analysis for defects. Troubleshoots and resolves functional and performance-related issues.Perform related duties as required. ABOUT USDAS provides timely and cost-effective services to state agencies, state employees, municipalities, private industry, and the public. DAS offers a diverse array of programs, encompassing statewide human resources, information technology, fleet vehicle services, building and construction, procurement, grants administration, and beyond.

Employer: California Department of Public Health Expires: 06/07/2026 The Information Technology Associate (ITA) works under the general supervision of the Information Technology Supervisor II of the Customer Service Section (CSS). The ITA is responsible for providing first-level Information Technology (IT) support for all the California Department of Public Health (CDPH) staff and contractors and serve as part of the 1st level support Call Center IT help desk.  Primary tasks include answering customer calls, monitoring and responding to requests received over the phone, and resolving issues in ticket queues.  The ITA provides the overall installation, maintenance, and administration of IT resources in support of a centralized IT environment, working for CSS, within the Data Center Operations Services Branch. The ITA diagnoses and resolves hardware, software, and connectivity issues. The ITA independently prioritizes their work, resolves hardware/software and connectivity issues, and elevates issues to higher level support staff. The ITA assists in the support of the day-to-day operations and maintenance of all IT hardware, software, and peripherals. The ITA must adhere to state IT standards and policies at both the Department and state level.The ITA performs duties in the Client Services and System Engineering domains. Compensation: $4,935.00 - $8,740.00 per MonthLink to Apply: bit.ly/48JPOVFFinal Filing Date: 5/14/2026

Employer: Rios Partners Expires: 06/07/2026 Technology ConsultantArlington, VA  |   Accepting applications until: May 31, 2026 at 11:59 PM ESTLocation: Arlington, VA 22201Pay Rate: $110,000.00 - $130,000.00 AnnuallyDepartment: Consulting StaffWork Shift: 9:00 AM - 5:00 PMDays Worked: Mon., Tue., Wed., Thu., Fri.Hour Per Week: 40 Position Description Title: Technology Consultant (Top Secret Clearance)Location: Washington, D.C. Metro Area (On-Site)This role is intended to recruit candidates for a ~6-month role with Rios Partners, with the opportunity to convert into a longer-term role. Hiring is contingent upon the receipt of an award.SummaryRios Partners is a mission-driven consulting firm creating positive change by delivering value for our clients, investing in our employees, and solving tough problems that benefit our local and global communities. We ground our approach in empathy, enabling our team members to better hear our customers’ challenges and work together to develop effective solutions. As a team, we know what it takes to move organizations forward with measurable, sustainable results.Our primary consideration when evaluating candidates is alignment with our Mission and Values, which can be found at http://www.riospartners.com/mission-and-values/.Job Description:Rios Partners is seeking a Technology Consultant to support a time-bound, high-impact IT assessment for aa federal agency. This role will serve as a key member of a team conducting evidence-based analysis into a federal IT organization’s performance across governance, cybersecurity, compliance, operations, service delivery, and more.As a Consultant, you will:Execute Assessment WorkstreamsSupport one or more assessment workstreams (e.g., organizational, technical, cybersecurity, financial, or risk) under the direction of the Project LeaderCollect, review, and analyze qualitative and quantitative data, including documentation reviews, interviews, and system/process artifactsApply structured frameworks and benchmarks to assess the agency’s current stateConduct Analysis and Develop FindingsAnalyze IT governance, operating models, service delivery performance, cybersecurity posture, and modernization readinessContribute to development of evidence-based findings, maturity assessments, and gap analysesSupport creation of a scored IT risk register, including identification of risks, impacts, and mitigation considerationsProduce High-Quality DeliverablesDraft sections of assessment deliverables, including:Findings summariesRisk and issue analysesBenchmarking outputsRecommendation rationales and supporting analysisEnsure work products are clear, well-structured, and suitable for executive reviewSupport Client EngagementsParticipate in client interviews, workshops, and working sessionsSupport preparation of briefings and readouts for leadershipRespond to ad hoc data requests and follow-up analysis as neededContribute to Team EffectivenessCollaborate closely with team members across workstreamsIncorporate feedback to continuously improve analysis quality, clarity, and synthesisSupport knowledge sharing and documentation of assessment methodologies and insightsRequired Education, Skills, and Experience:Bachelor’s degree and minimum 6 years of relevant experience OR Master’s degree and minimum 5 years of relevant experiencePreferred Education, Skills, and Experience:Demonstrated knowledge in one or more of the following: Federal IT, Federal Cybersecurity practices, NIST frameworks, OMB Policies, IT ModernizationAdditional Requirements:Active Top Secret ClearanceAuthorization to work in the U.S. indefinitelyWillingness to work on-site in the Washington DC Metro Area              Additional Information Rios Partners Benefits:At Rios Partners, we believe that when our team thrives, our company thrives. That’s why we’re proud to offer a comprehensive and best-in-class benefits package that reflects how much we value our people. Below is an overview of the benefits available to our employees: Profit-Sharing / Performance BonusWe believe in shared success. That’s why a portion of company profits is distributed to employees each year through our Profit-Sharing/Performance Bonus program. The total amount may vary based on market conditions, company performance, and individual contributions—but the goal remains the same: to reward the team for our collective achievements.Retirement Plan (401k)We help you plan for your future. Rios Partners contributes 3% of your base salary each month to a 401(k) retirement plan, regardless of whether you choose to contribute yourself. You may also make additional contributions. Our 401(k) plan is administered through Fidelity, a leader in retirement planning.Health Insurance (ICHRA)We offer flexibility and choice through an Individual Coverage Health Reimbursement Arrangement (ICHRA). With ICHRA, Rios Partners contributes tax-free dollars toward your health insurance premiums, allowing you to select the plan that fits your needs rather than being restricted to a one-size-fits-all group plan.Vision InsuranceWe offer vision coverage through MetLife to help you care for your eye health. The plan includes benefits for eye exams, glasses, contact lenses, and more.Dental InsuranceDental coverage through MetLife is provided at no cost to you or your dependents. You also have the option to upgrade to a higher-tier plan if desired.Disability InsuranceRios Partners provides both short-term and long-term disability insurance at no cost to you. This coverage, offered through MetLife, ensures that you're protected in case of illness or injury that prevents you from working.Paid Time Off (PTO) and HolidaysWe value work-life balance. You’ll receive:• 15 days of PTO annually, with additional days based on your tenure• 12 paid holidays per year• Additional paid time off for life events such as bereavement, jury duty, and votingEmployee Assistance Program (EAP)Your well-being matters. Our EAP, provided through Health Advocate, offers confidential support for personal and professional challenges—including mental health counseling, substance abuse, parenting support, grief counseling, and more. Work/life resources and healthcare navigation assistance are also included.Training and DevelopmentRios Partners is committed to helping you achieve your highest potential. Our personal view is that this is best accomplished through a combination of client engagements, opportunities to take on new roles within the team, and internal (team) / external (expert) training.Separation Pay BenefitWe understand that employees may need to or choose to leave Rios Partners for diverse reasons. The purpose of our separation policy is threefold: 1) to provide eligible employees with certain benefits to support the transition to their next professional endeavor, 2) to encourage a transition that works for both the employee and Rios Partners, and 3) to encourage a culture of transparency around changes in professional pursuits. More information about our separation policy benefit would be outlined in our offer letter. Disclaimer  Equal Opportunity Employer  Rios Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.Rios Partners is an E-Verify Employer. Click here for more information on E-Verify.